NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
a904044
Mar 04, 2016Aspirant
ReadyNAS NV+ stuck "Booting..."
Yesterday my ReadyNAS powered itself off. After a power up I see with Raidar that it completes the file system check, but then never becomes operational. It disappears from Raidar and the LCD display...
- Mar 06, 2016
The system wouldn't boot due to a failed attempt to download the logs (there were some very large log files). The problem is now fixed.
a904044
Mar 04, 2016Aspirant
Thanks for that. Do you happen to know if the disk test on the boot menu will indicate if I have a failing disk ?
mdgm-ntgr
Mar 04, 2016NETGEAR Employee Retired
The disk test boot menu option is not available on the v1. It is available on the v2.
Looking at your profile you have a v1: http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
- a904044Mar 04, 2016Aspirant
OK, thanks. I'll check the menu when I get home anyway.
- a904044Mar 04, 2016Aspirant
Yes you were correct, there was no disk test option. I did run the memory test which passed. I've now removed the hard drive and used the WD diagnostic from a PC. So far I've run the Quick Test on all 4 drives and none showed errors. I'm now starting to run the extended test to check them more thoroughly. If these pass, I guess I'm looking at either firmware or hardware issues. I would appreciate some advice here ?
Is the OS reinstall mentioned in the boot menu non-destructive in terms of my drive data ? If not should is the only course now to replace the NV+ ? On that score what is the obvious replacement for that which will take my 4 drives and just work.
Thanks again.
- mdgm-ntgrMar 04, 2016NETGEAR Employee Retired
The OS is stored on the disks so if you move the disks across to another Sparc NAS (i.e. NV+ v1) then the problem may remain.
You may wish to run the memory test boot menu option a few time to check the memory (RAM).
It's possible the system failed to boot e.g. due to a full OS partition or some problem with the volume neither of which would be fixed by an OS Re-install. It would be best to have a better idea of what the problem is before trying an OS Re-install as when used inappropriately an OS Re-install can make problems worse.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!