I am having problems accessing my ReadyNAS NV+, after it being stored away for years I decided to fire it up and it was working with no problems for a few weeks. Now I can't access the files. Some more context...- I have pinged the IP address successfully. - I skipped the file check on boot.- I removed Disk1 then tried to boot then the NAS was appearing on RAIDar (see attached) but saying all the disks were fine even when Disk1 was removed. - The device is now stuck on the booting screen Any suggestions? 🙏

dchristey87 wrote: I removed Disk1 Why???

Because I believe this disk to be faulty and having read some previous posts this was a recommended next step.

dchristey87 wrote: Because I believe this disk to be faulty and having read some previous posts this was a recommended next step. One possibility is that another disk might not be working. I suggest powering the NAS down, and re-inserting the disk. Then boot up, again skipping the file system check. If the system boots and you have access to Frontview, then download the full log zip file from the logs page. Then if you have access to the data, you should back up anything you care about to another device. Another path is to power down the NAS, and then test the disks in a Windows PC using vendor tools. If you do this, label the disks as you remove them, so you can return them to the proper slots. You can connect the disks to the PC with either SATA or a USB adapter/dock. Windows won't mount them, but the vendor tools will find them. Use Seatools for Seagate, WD's Dashboard utility for Western Digital. There is a short test (couple of minutes) that you can run first. If that passes, run the full non-destructive disk test.

Thank you for your reply, since my last message the box is now "Resyncing volume" and has been for a significant amount of time (without Disk 1) Would you suggest leaving this or rebooting and doing the disk scans?

dchristey87 wrote: Thank you for your reply, since my last message the box is now "Resyncing volume" and has been for a significant amount of time (without Disk 1) This is odd behavior for sure. Do you have a backup of the files on the NAS? Are you able to access Frontview (now that you have gotten past the booting message)?

ReadyNAS NV+ stuck booting... | NETGEAR Communities

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StephenB
Guru - Experienced User
Apr 21, 2025
dchristey87 wrote:

I removed Disk1

Why???
- dchristey87
  Aspirant
  Apr 21, 2025
  Because I believe this disk to be faulty and having read some previous posts this was a recommended next step.
  - StephenB
    Guru - Experienced User
    Apr 21, 2025
    dchristey87 wrote:
    
    Because I believe this disk to be faulty and having read some previous posts this was a recommended next step.
    
    One possibility is that another disk might not be working.
    
    I suggest powering the NAS down, and re-inserting the disk. Then boot up, again skipping the file system check. If the system boots and you have access to Frontview, then download the full log zip file from the logs page. Then if you have access to the data, you should back up anything you care about to another device.
    
    Another path is to power down the NAS, and then test the disks in a Windows PC using vendor tools. If you do this, label the disks as you remove them, so you can return them to the proper slots. You can connect the disks to the PC with either SATA or a USB adapter/dock. Windows won't mount them, but the vendor tools will find them. Use Seatools for Seagate, WD's Dashboard utility for Western Digital. There is a short test (couple of minutes) that you can run first. If that passes, run the full non-destructive disk test.

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ReadyNAS NV+ stuck booting...

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