NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS NV+ Stuck on booting - resyncing volume
Have a ReadyNAS NV+ V1 (4x WD 2TB drives) that seems to have an issue. What steps can I perform to get the device operational again or attempt recovery of my data? If a drive has failed, can I a...
StephenB wrote:
msdev wrote:
On the device, disk1 light is flashing, disk2,3,4 lights are solid.
Display shows: Booting.. Resyncing volume.
It looks like disk 1 is the drive that's resyncing. That normally won't take more than 24 hours (though it's been a while since I did a resync on my own NV+). That suggests that a drive might be having trouble - but it's not necessarily the drive that is resyncing.
If you hover over disk 1 in RAIDar, you should get some progress information. It'd be helpful to know the progress and the estimated completion time.
I hover over the disks (and everything else) in RAIDar and it all seems to show normal .. nothing resyncing.. just disk size, temp, etc.
so you are saying that the flashing light doesn't mean the drive has failed?
(that is a bit of good news I hope)
msdev wrote:
I inavertantly clicked 'resync', (had opened menu to look at options) and the system became unresponsive.
Not sure where you did this exactly, as resync is usually done automatically. Was this in RAIDar or Frontview?
I was logged into the web admin .. ( http://nas-ip/admin ) under Volumes - Volume Settings
(see file)
as I mentioned .. I was logged in here, saw a message that a disk did a reset (forget the exact message) and that I should perform a resync.
I hovered over the resync volume button .. and (being pressured and distracted by too much going on at the time) I accidentally clicked it...
thanks for replying!!
msdev wrote:
I was logged into the web admin .. ( http://nas-ip/admin ) under Volumes - Volume Settings
(see file)
Well, the control is certainly there - just something I'd forgotten.
Your screen shot is from a Duo with two disks though - not an NV+. Do you have a second NAS?
msdev wrote:
so you are saying that the flashing light doesn't mean the drive has failed?
(that is a bit of good news I hope)
The light just means the disk is being resynced. That isn't bad news, but it is concerning that the process is taking so long.
- Yes i have a second NAS.. 2x 2TB mirrored.
The question I have now .. is there anything i can do other than wait?
Was looking into raid data recovery software but didn’t want to buy new drives or software yet.. or pull the drives an plug them into another computer till i know what the best options are.
msdev wrote:
The question I have now .. is there anything i can do other than wait?You've waited a couple of days now, correct? At some point you'll need to give up on it. Normally a resync will complete within a day.
You can try shutting down (pulling the plug if necessary), and then booting with only disks 2,3,4 in place. I suggest using the boot menu to skip the volume check if you do that - you don't want the NAS to try and "repair" any file system issues at this point.
If the NAS boots normally (showing a degraded volume, since a disk is missing), then back up all the data on the NAS. If it fails to boot, you could try the other combinations of three disks (1,2,3; 1,2,4; 1,3,4).
Before trying to reinsert disk 1, I'd recommend testing disk 1 with vendor tools in a Windows PC (Lifeguard for Western Digital, Seatools for Seagate) using both the long non-destructive test and the full write zeros (erase) test. Also, download the full log zip file, and look at the smart data and also for disk-related errors in system.log and kernel.log.
- Thanks for the info.
I’ll try the disk remove thing and see where that gets me.. hopefully booting with degraded raid..
.. then I will offload data and logs to see what happened.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
