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Forum Discussion
msdev
Jan 09, 2020Aspirant
ReadyNAS NV+ Stuck on booting - resyncing volume
Have a ReadyNAS NV+ V1 (4x WD 2TB drives) that seems to have an issue. What steps can I perform to get the device operational again or attempt recovery of my data? If a drive has failed, can I a...
msdev
Jan 09, 2020Aspirant
Yes i have a second NAS.. 2x 2TB mirrored.
The question I have now .. is there anything i can do other than wait?
Was looking into raid data recovery software but didn’t want to buy new drives or software yet.. or pull the drives an plug them into another computer till i know what the best options are.
The question I have now .. is there anything i can do other than wait?
Was looking into raid data recovery software but didn’t want to buy new drives or software yet.. or pull the drives an plug them into another computer till i know what the best options are.
StephenB
Jan 10, 2020Guru - Experienced User
msdev wrote:
The question I have now .. is there anything i can do other than wait?
You've waited a couple of days now, correct? At some point you'll need to give up on it. Normally a resync will complete within a day.
You can try shutting down (pulling the plug if necessary), and then booting with only disks 2,3,4 in place. I suggest using the boot menu to skip the volume check if you do that - you don't want the NAS to try and "repair" any file system issues at this point.
If the NAS boots normally (showing a degraded volume, since a disk is missing), then back up all the data on the NAS. If it fails to boot, you could try the other combinations of three disks (1,2,3; 1,2,4; 1,3,4).
Before trying to reinsert disk 1, I'd recommend testing disk 1 with vendor tools in a Windows PC (Lifeguard for Western Digital, Seatools for Seagate) using both the long non-destructive test and the full write zeros (erase) test. Also, download the full log zip file, and look at the smart data and also for disk-related errors in system.log and kernel.log.
- msdevJan 10, 2020AspirantThanks for the info.
I’ll try the disk remove thing and see where that gets me.. hopefully booting with degraded raid..
.. then I will offload data and logs to see what happened.- StephenBJan 12, 2020Guru - Experienced User
msdev wrote:
Thanks for the info.
I’ll try the disk remove thing and see where that gets me.. hopefully booting with degraded raid..
.. then I will offload data and logs to see what happened.Let us know how it goes. If it does boot, then you should back up the data before inserting a disk (either the original or a new one).
- msdevJan 12, 2020AspirantGot some snow with the associated power failures here..
On a good note, the UPS was online and told the NAS it was on battery and the NAS shut down as expected.
Haven’t powered it on yet as have been busy with snow and stuff.
If it boots and I can access the data then of course the first thing I’ll do is backup data.
Will try later today
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