NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readynas NV+ stuck while booting (#10292252)
Can you please help me out, my NV+ hangs during boot with the message "Booting...", "Kernel Panic" or "Found bad disk" depending on which disk is removed from the device. The NV+ is pingable, but will not show up in Raidar, also the frontview is not accessible.
It all started out with the shares not being accessible and the error message "The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume." in the logs. After some testing, the device became completely unavailable.
Let me explain the current situation:
1. I checked all the disks (4x Seagate 250Gb) and disk 4 fails with Seatools. Although it is still readable when put in an external enclosure and read via USB on a Linux machine. I see 3 partitions on the drive, in fact I see the same partitions on all drives, except the first disk, which seems to be the parity disk. The other 3 disks are ok with seatools.
2. I tested the memory several times and it is ok.
3. When I put all drives in, I get the message "Found bad disk" without an indication about which disk it actually is. NV+ is not visible to Raidar.
4. When I remove disk 4 from the raid, I get the message "Kernel Panic" during booting and the NV+ is not visible to Raidar either.
5. If I put disk 4 back in and remove disk 2, the NV+ hangs during boot with the message "Booting..."
I already tried the USB and TFTP boot recovery procedures with no luck.
Contacting Netgear helpdesk seems useless, they do not respond to emails or they send emails from a "no-reply" emailaddress without giving a valid emailaddress to reply to.
It seems the real Readynas guru's are on this forum. I put the device in Tech Support mode and accessible from the internet , if any of the Jedi council wants to have a look at the device, please let me know and I will pm the ipaddress to him.
Thank you in advance for any help!
Kind regards,
It all started out with the shares not being accessible and the error message "The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume." in the logs. After some testing, the device became completely unavailable.
Let me explain the current situation:
1. I checked all the disks (4x Seagate 250Gb) and disk 4 fails with Seatools. Although it is still readable when put in an external enclosure and read via USB on a Linux machine. I see 3 partitions on the drive, in fact I see the same partitions on all drives, except the first disk, which seems to be the parity disk. The other 3 disks are ok with seatools.
2. I tested the memory several times and it is ok.
3. When I put all drives in, I get the message "Found bad disk" without an indication about which disk it actually is. NV+ is not visible to Raidar.
4. When I remove disk 4 from the raid, I get the message "Kernel Panic" during booting and the NV+ is not visible to Raidar either.
5. If I put disk 4 back in and remove disk 2, the NV+ hangs during boot with the message "Booting..."
I already tried the USB and TFTP boot recovery procedures with no luck.
Contacting Netgear helpdesk seems useless, they do not respond to emails or they send emails from a "no-reply" emailaddress without giving a valid emailaddress to reply to.
It seems the real Readynas guru's are on this forum. I put the device in Tech Support mode and accessible from the internet , if any of the Jedi council wants to have a look at the device, please let me know and I will pm the ipaddress to him.
Thank you in advance for any help!
Kind regards,
1 Reply
Replies have been turned off for this discussion
- Did you ever figure this out? I seem to have had the same methodology as you, except I blew a replacement power supply first. ?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
