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Forum Discussion

Aspirant

Jul 13, 2017

readynas nv+ support mode

Techsupport asked me to go support mode, my device is visible but I cannot access the drives. Any idea how to access?

NETGEAR Employee Retired

Jul 13, 2017

As the name implies support mode is for support to access a system.

So the problem with the old NAS was that whilst you could see it in RAIDar you couldn't access the shares? What about the web admin page?

So you bought a RN214?

helton82
Aspirant
Jul 13, 2017
Yes, bought a 214 to try and move data, maybe the drives, called tech support, had me go to support mode, then said to check forum. Not sure what to do now.
- helton82
  Aspirant
  Jul 13, 2017
  Webadmin page unavailable, but Raidar finds it
  - StephenB
    Guru - Experienced User
    Jul 13, 2017
    IF you just boot up the NV+ normally, does it work?

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