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Forum Discussion
ecomaniac
Oct 31, 2016Aspirant
ReadyNAS NV+ v1 - corrupt frontview screen not fixed by factory reset
Had my second power supply fail last week. Found another in the UK, installed, and was greeted with this screen... I first tried OS re-install, but no change. I'm followed that with fact...
- Nov 06, 2016
I've got the page loading properly now, but I didn't pinpoint the issue. Somewhere in the following steps, it got corrected. Sry can't be more specific.
Summary of issues and tries:
Corrupt settings page above appeared in both Firefox (49.02) & iexplorer (11.0.96), prolly unrelated to power supply failure. It appeared correctly in Android devices on the same LAN.
This was NOT corrected by:
- Firefox in safe mode
- cleanup and reinstallation of java
- uninstallation of Kaspersky
- blockage of (notorious) Kaspersky javascript injection
- Reinstallation of ReadyNAS OS
- Factory reset of ReadyNAS
- Windows (Win7 x64) rebooted with unessential services disabled.
The setup page did appear normal in mobile device on same LAN (Firefox for Android), and was also normal in a newly created profile on the same desktop as above. I setup the ReadyNAS through the new windows profile and upgraded it to the latest firmware (4.1.15). This did not appear to correct the issue for the old profile. I then went through the process of migrating the old profile to the new which involved taking ownership of user file directories and copying them over. When that was complete, I reloaded Frontview in the new profile and it appeared corrupt again. After pulling out a few chunks of my hair, it occurred to me that the browser cache was copied over as well, so I cleared it and Frontview loaded correctly for the first time in this machine since the problem started.
The thing is, when I went back to the original profile, cleared the cache, and tried again - it loaded normally there as well. So though I thought I was being careful to clear the cache at every change, I may have missed it somewhere near the end. Either that or taking ownership of the user files via another profile corrected something - not likely, imho. Regardless, I don't know exactly what fixed it.
I'm copying files back to the NAS now as I type. Windows reports 19+ MBps transfer speed and task manager shows a nice smooth graph. I'm a happy camper.
This new power supply, unlike the 2 prior units, has it's own fan. While that might prolong it's life, I'm planning on upgrading this unit before the next failure and relegating it to a backup role.
My thanks to StephenB for helping out.
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