NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS NV+ v2 - Cant access dashboard
Hi All, I have recently had a power outage in which i have been experiencing issues with my ReadyNAS NV+ v2 (FW Radiator 5.3.7). Since the power outage, My network shares can not be accessed and ...
Hello hairy_chad,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Marty_M
NETGEAR Community Team
Hello hairy_chad,
Based on the screen shots, Raidar sees the NAS and it does appear the hard drives are healthy however all options on the raidar are graded out. There is a possibility the volume went down due to the power outage, it does appear that the chassis is ok and working since you manage to cycle on the boot mode and manage to perform OS re-install. I believe the next best option to would to set the NAS on telnet/tech support mode and seek assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Or you could perform a reset and reconfigure the NAS from you backup though it will take a great work.
Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
