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bradley4681's avatar
bradley4681
Follower
Jan 03, 2016

ReadyNAS NV+ v2 drive 2 not detected

I have a unit that will not detect a drive in bay 2. On a currently configured x-raid it will detect the drive in bay 2 but if i put a new set of drives in all 4 bays and do a factory reset no disk is detected in bay 2. if i put the old drives back in the drive is detected in bay 2. 

 

For troubleshooting I put the original 4 drives back in that were already configured for x-raid and did a factory reset, not it won't detect the drive in bay 2 from the original 4 drives that were detected and configured for x-raid. 

 

I feel like something isn't getting reset or cleared on the factory reset, any ideas?

 

I would call support but this was a gift and registered under a family members email who is currently deployed at sea...

2 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Try hooking the disks up to your PC, deleting the partitions off them, putting the disks back in the ReadyNAS and doing another factory reset.

  • I puirchased a "for parts or repair" Ultra4 that had a similar problem with 2 bays.  On occasion, one of them would detect a drive, but other times not.  Just rebooting it could make it go from detected to undetected.  One bay never would detect a drive.  That unit had obviusly been dropped, and the problem turned out to be the SATA backplane.  I did not try to fix the backplane, I swapped one from an NVX.  So, if it's not the drive itself, it could be the NAS.  And if it is the NAS, your chances of a repair are probably poor.

     

    Put one drive in Bay 1 and do a factory reset.  Then power down, move the drive to bay 2, and re-start.  If it won't boot and says "no drives", it's probably the backplane.

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