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AV8THOR's avatar
AV8THOR
Aspirant
Oct 14, 2016

ReadyNAS NV+ Won't power on after powering down

Model - ReadyNAS NV+ RND4210 (Note -original label on chassis says RND4000 V3 over which a sticker has been placed saying RND4210) Not sure of firmware version. Unit was shut down and disconnected whi...
NV+ Power Supply
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AV8THOR's avatar
AV8THOR
Aspirant
Oct 14, 2016

Thanks for the great feedback StephenB. Serial number is 23JXXXXXXXXXX. Thanks again.

JennC's avatar
JennC
NETGEAR Employee Retired
Oct 17, 2016

Hello AV8THOR,

 

Have you tried calling in already?


Regards,

  • AV8THOR's avatar
    AV8THOR
    Aspirant
    Oct 18, 2016

    I have called in, and was informed that Netgear has decided to abandon its customers and that failed NV+ power supplies are not being replaced.

     

    However I can feel free to BUY a replacement power supply.

     

     

     

     

     

     

    • JennC's avatar
      JennC
      NETGEAR Employee Retired
      Oct 18, 2016

      Hello AV8THOR,

       

      Can you PM me the SN of the NAS or the case number they gave you?

       

      Regards,

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