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Solved
ReadyNAS Pro 4 — ERR: Could not properly extract [Resolved]
I started a factory default boot to reset all my settings and wipe the disks. When I next looked at the LCD on the front of the device, it was showing: ReadyNAS Pro 4 wrote: ERR: Could not ...
- Just a man.
Glad I could help.
I too have this exact problem. I'm staring at ERR: Could not p Create C: right now.
Could someone please share with me the magical fix that doesn't seem to be posted publically?
It looks like there are multiple people facing this same problem, including myself. Could someone please post the solution? Thanks.
Usually when mdgm does a PM he is arranging to do some remote troubleshooting.
More than likely your flash is corrupted. If you are the original purchaser, paid Netgear support is one way forward. Trying to fix it yourself could do more damage.
All my problems started after I got an email from netgear about a new firmware available. So I updated the firmware, and my NAS that has been working for nearly 3 years was turned into a brick.
Since my ultra 4 is still under warranty, I contacted the support. After 7 days of going back and forth, somehow their conclusion is that the unit is functional, and they will do no more troubleshooting for me unless I pay money for support. Apparently I only have hardware warranty remaining, but not support warranty.
I really don't understand how they interpret the word 'functional'. If the unit was functional, I assume I should be able to plugin in a brand-new drive, perform a factory default reset, and I should get a working NAS? Instead I get the 'could not properly extract' error, and then the 'booting...' message forever. And I get the same error with 5 different drives, including one that used to work in the unit for nearly 3 years.
Is there anything I can do to fix this problem myself? Is there a way I could re-flash the firmware manually via telnet in tech-support mode? I also keep reading something about usb boot recovery - should I try that?
In my previous post I meant to say 1 year, instead of 3 years. Sorry about that.
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