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Forum Discussion
G1DDO
Feb 08, 2019Aspirant
ReadyNas Pro 6 - To Be Filled in by OEM
Can anyone help me I have updated the OSfrom 4 to 6 which all worked fine and was running then for some reason the boot was corrupted possibly when upnplugged but not sure.
I was getting the MB...
- Feb 13, 2019
Hi G1DDO,
The fix has been applied already and it should display now the correct serial number. The NAS was rebooted into Normal mode as well.
Regards,
StephenB
Feb 08, 2019Guru - Experienced User
G1DDO wrote:
Now when I log in I get Model: To be Filled by OEM and Serial: None0002xxxxxx, possible other information has gone as well.
So I am guessing that this data was stored on the drive?
Actually it is normally stored in an eeprom, which sometimes can get corrupted by the conversion. You could PM JohnCM_S and see if he is willing to fix it remotely.
JohnCM_S
Feb 09, 2019NETGEAR Employee Retired
Hi G1DDO,
You may take a picture of the S/N and the MAC address of the NAS and then send it to me via PM. This label is located on the back panel of the unit.
Please enable also SDM (Secure Diagnostic Mode) on the NAS. You may do this by going to System> Settings> Support. Then PM me the 5-digit code afterwards.
Regards,
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