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Forum Discussion
Solved
ReadyNAS Pro 6 - Volume scan failed to run properly
Hi -- Long time ReadyNAS user with very few problems to report. Just ran into one, sadly. I have a ReadyNAS Pro Business Edition [X-RAID2] with 6 disks running RAIDiator 4.2.28. FrontView rep...
A follow-up : I did indeed need support, but they were able to restore the volume with 5 good disks out of the six. They had to escalate to level 3 and remote in, but were able to get everything working again. The NAS was well past warranty, but the $75 per-incident support was money well spent.
And for the record, Netgear support was stellar. Every person I spoke to was competent, knowledgeable and polite. They called back when they said they would and didn't miss a beat, regardless of the handoff between four different people (or more, for all I know). Great job, ReadyNAS Support Team!
As you likely realize now, when you reseated drive 1 the NAS treated it as a drive replacement, and started rebuilding the array. During the rebuild period, you don't have RAID redundancy. Since you pulled drive 4 before the rebuild finished, you lost the volume.
I think you'll need support on this.
A follow-up : I did indeed need support, but they were able to restore the volume with 5 good disks out of the six. They had to escalate to level 3 and remote in, but were able to get everything working again. The NAS was well past warranty, but the $75 per-incident support was money well spent.
And for the record, Netgear support was stellar. Every person I spoke to was competent, knowledgeable and polite. They called back when they said they would and didn't miss a beat, regardless of the handoff between four different people (or more, for all I know). Great job, ReadyNAS Support Team!
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