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Forum Discussion
budda1
Mar 03, 2018Aspirant
ReadyNAS Pro 6 has become unstable and regularly hangs
My ReadyNAS Pro has started hanging after running fine for many years. Currently running firmware 6.9.2 but have had the same problem with the last few versions released. I've tried disablin...
StephenB
Apr 28, 2018Guru - Experienced User
Maybe ask mdgm-ntgr if he is willing to analyze your logs?
budda1
Apr 30, 2018Aspirant
Today I've un-bonded my two ethernet cards and disabled the second one to see if that helps narrow down the cause of the box becoming unresponsive.
I also disabled UPnP service from the admin settings page.
- mdgm-ntgrJun 12, 2018NETGEAR Employee Retired
You can send in your logs (see the Sending Logs link in my sig)
Have you looked at e.g. systemd-journal.log and kernel.log around when you boot it up again after it hangs (these logs have timestamped entries)? Do errors show in the logs?
- budda1Jun 14, 2018Aspirant
I've sent the logs by email as per the described process.
systemd-journal.log
The last stuff in the log before the "-- Reboot --" is a cron task
Jun 09 03:17:01 nas-01-ng CRON[15009]: pam_unix(cron:session): session opened for user root by (uid=0) Jun 09 03:17:01 nas-01-ng CRON[15013]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly) Jun 09 03:17:01 nas-01-ng CRON[15009]: pam_unix(cron:session): session closed for user root
I have nothing in the /etc/cron.hourly/ directory.
kernel.log
I couldn't see any errors just before the "--Reboot--" message.
- mdgm-ntgrJun 14, 2018NETGEAR Employee Retired
Not sure what's causing this.
Have you tried running the memory test boot menu option? - budda1Jun 14, 2018Aspirant
I have not tried the memory test, I didn't know it was possible - but have just read the KB article on how to do it so will give it a go.
- budda1Jun 20, 2018Aspirant
How long does a memory test usually take? I've had it running for a number of days now. I took a quick screenshot of the ReadyNAS LCD yesterday.
Do I just leave it to crack on until I get to 100% prog or does it loop around and start again?
- mdgm-ntgrJun 21, 2018NETGEAR Employee Retired
On the Pro it'll keep on running additional passes till you stop it. You could have stopped it after running just two or three passes, I think.
- budda1Jun 21, 2018Aspirant
Ok, so it passed okay enough times then. I'll stop it in the morning as the ReadyNAS lives in the loft out of the way.
Where does that leave me with regards to debugging the regular crashing?
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