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Forum Discussion
liselotte111
Dec 13, 2021Aspirant
Readynas pro 6 not booting.
My problem is very similar to https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Readynas-Pro-6-won-t-boot/td-p/1033801 It was running readyNAS OS6 without any problems, but after a...
StephenB
Dec 13, 2021Guru - Experienced User
Are you booting xpenology from an external USB device? If you re-wrote the internal boot device, then you've lost the ability to revert back to 4.2 or 6.x firmware. Netgear support should be able to rebuild it - but they might not, since they don't support OS 6 or xpenology on your NAS.
If you only booted xpenology from an external USB device, then a mod ( JeraldM ) might willing to help.
Can you boot into tech support mode?
liselotte111
Dec 13, 2021Aspirant
I only booted xpenology from the USB drive. Mainly to see if the hardware (lan, etc.) was still working.
When the NAS displays boot mode I'm supposed to cycle through the boot modes using the back-up button right? It doesn't respond to that. But that's been the case since it's running OS6.
- StephenBDec 13, 2021Guru - Experienced User
liselotte111 wrote:
When the NAS displays boot mode I'm supposed to cycle through the boot modes using the back-up button right? It doesn't respond to that. But that's been the case since it's running OS6.
Yes, pushing the backup button is supposed to cycle through the modes. It should have been working after you converted to OS-6.
Part of the puzzle here is that Netgear folks (whether a mod or support) would need some way to access the NAS. Normally that would be tech support mode.
One option of course is to stick with xpenology.
- liselotte111Dec 13, 2021Aspirant
I would rather not stick with xpenology, since for example the fans are spinning like crazy (suppose there should be a way to fix that, but still). Reading the post from tb303 my problem seems similar? I can acces the internal usb via ssh too, so maybe a similar approach would work?
tb303:
"I ended up using dd on a debian life boot disk to dd flash the image mdgm supplied to me back to the internal flash.After that I mounted the partition and copied the supplied serial number file to the internal flash."
- SandsharkDec 13, 2021Sensei
Yes, at that time mdgm was a Netgear mod. So as with that case, only they can help. If sombody were to give you a dd of their flash, it would include the vpd file, which does include the serial number. And only Netgear can create the encryped vpd for your serial number.
But since this is all of your own doing using unsupported software, you have to rely on the mods here doing so as a favor.
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