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Forum Discussion
jasongrimme
Oct 21, 2015Aspirant
ReadyNAS Pro 6 not working, booting, but not working
I have an RNP6000 that shutdown on me. When I boot it up, everything looks fine, it detects all the desk, the status on the admin page is OK, etc. However, all the file protocols are turned off, if...
- Oct 21, 2015
Is SSH enabled?
Do you have crashplan installed?
It could be a full OS partition - which Netgear can fix fairly easily.
StephenB
Oct 21, 2015Guru - Experienced User
Is SSH enabled?
Do you have crashplan installed?
It could be a full OS partition - which Netgear can fix fairly easily.
- jasongrimmeOct 21, 2015Aspirant
It was crashplan and a full OS partition, thank goodness someone else on here had it happen to them first (but I do feel bad for the grief it must have caused them :().
- jasongrimmeOct 21, 2015Aspirant
just to be complete, in case someone else stumbles onto this thread, here's the issue and how to remedy it. (putting all steps I used, with detail, so somethings are probably obvious to a lot of ReadyNas uses, but figured having all the steps in one place can't hurt)
Boot into 'Tech Support' mode
* power off the NAS
* push and hold down the reset button (pinhole button on the back)
* while still holding down the reset button, power on the NAS - after about 15-30 seconds, the screen will display "Boot Menu"
* release the reset button once the "Boot Menu" is displayed
* press the backup button on the front of the NAS to scroll through the options until you get to "Tech Support"
( NOTE: Be sure to NOT leave this menu on Factory Defaults or choose Factory Defaults, this will erase all your data!)
* with the menu on 'Tech Support', push the reset button in the back, the NAS will now boot into tech support mode
Telnet to the NAS
* telnet to the IP address of the NAS
* logon with user=root, pw=infr8ntdebug
(if this PW get's removed, try this link - netgear.nas-central.org/wiki/TechSupportMode)
Mount the OS partition
* start_raid.sh
* mount /dev/md0 /sysroot
Delete the CrashPlan upgrade files
* go to the /usr/local/crashplan/upgrade
- 'cd /usr/local/crashplan/upgrade'
* remove all the 1*.* files and folders
- 'rm -rf 1*.*'
all this info was gleemed from other posts, manuals, etc online, I guess putting it all here so when this happens again to me I can find it :)
- StephenBOct 21, 2015Guru - Experienced User
jasongrimme wrote:
It was crashplan and a full OS partition, thank goodness someone else on here had it happen to them first (but I do feel bad for the grief it must have caused them :().
I noticed it early - just happened to be using ssh, and noticed that the OS partition was completely full. The NAS hadn't locked up yet, and I was able to delete the upgrade files before that happened. A few minutes of panic, but no grief...
Now that you are running, you do need to upgrade java, so the crashplan upgrade will complete.
- jasongrimmeOct 21, 2015Aspirant
Thanks StephenB, I actually did do all of that last night, too. I didn't note all the 1*.* files/folders in my crashplan/upgrade directory, I just deleted them. Was that from it trying to auto-upgrade to 4.4.1? Will the files stop downloading there now that I'm on 4.4.1?
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