ReadyNAS Pro 6 not working, booting, but not working

just to be complete, in case someone else stumbles onto this thread, here's the issue and how to remedy it.  (putting all steps I used, with detail, so somethings are probably obvious to a lot of ReadyNas uses, but figured having all the steps in one place can't hurt)

https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNAS-Pro-6-web-admin-and-data-inaccessible/m-p/987674#U987674

Boot into 'Tech Support' mode

* power off the NAS

* push and hold down the reset button (pinhole button on the back)

* while still holding down the reset button, power on the NAS - after about 15-30 seconds, the screen will display "Boot Menu"

* release the reset button once the "Boot Menu" is displayed

* press the backup button on the front of the NAS to scroll through the options until you get to "Tech Support"

  ( NOTE: Be sure to NOT leave this menu on Factory Defaults or choose Factory Defaults, this will erase all your data!)

* with the menu on 'Tech Support', push the reset button in the back, the NAS will now boot into tech support mode

Telnet to the NAS

* telnet to the IP address of the NAS

* logon with user=root, pw=infr8ntdebug

 (if this PW get's removed, try this link - netgear.nas-central.org/wiki/TechSupportMode)

Mount the OS partition

* start_raid.sh

* mount /dev/md0 /sysroot

Delete the CrashPlan upgrade files

* go to the /usr/local/crashplan/upgrade

 - 'cd /usr/local/crashplan/upgrade'

* remove all the 1*.* files and folders

 - 'rm -rf 1*.*'

all this info was gleemed from other posts, manuals, etc online, I guess putting it all here so when this happens again to me I can find it :)