Forum Discussion

Aspirant

Oct 11, 2022

ReadyNAS Pro 6 running OS 6.10.8 Volume Missing?

Pro 6 running ReadyNAS OS 6.10.8 with RAID 6. Unable to access any of my shares. Web indicates "No volumes exist. NETGEAR recommends that you create a volume before configuring other settings. Na...

ReadyNAS OS 6 on Legacy models

Marc_V

NETGEAR Employee Retired

Oct 11, 2022

vaprasad

Can you download the full logs and send it to us via PM? You can also email readynassupport@netgear.com

We may need to check if the array can still be mounted or if it will need data recovery.

Note: Data recovery charges may apply.

HTH

vaprasad

Aspirant

Oct 12, 2022

Thanks Marc,

I just sent the log file via email. The PM option wouldn't allow me to attach the log file.

Thanks,

Vijay

StephenB
Guru - Experienced User
Oct 13, 2022
vaprasad wrote:
I just sent the log file via email. The PM option wouldn't allow me to attach the log file.

FWIW, the usual method is to put the zip into cloud storage (dropbox, etc), and PM a link.
- vaprasad
  Aspirant
  Oct 13, 2022
  Thanks for the heads up. Just PM'd the link to Marc.