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ReadyNAS Pro 6 Still Stuck at "Booting" after Replacing Power Supply
Hi everyone, I'll try to be as brief as possible. I've spent hours scouring this forum, and I'm also well aware that there's a lot I haven't tried for my issue, because I'm nervous about doing some...
Do you know if the system was converted to run OS 6 firmware? If not, I'll assume it is running 4.2.x.
P3Animal wrote:I want to check the individual disks for errors, but I have to go out today and get a SATA to USB dock in order to test them. I also read that it might be dangerous to run the NAS with drives removed?
Power down the NAS before you remove the disks. Label them by slot as you remove them, so you can return them to the same slot.
Window won't recognize the file format, but WD's Dashboard software will find and can test the drives. Run the long test.
P3Animal wrote:
TWO separate backups of the data have since been wiped by an individual and a cloud management company, so my hope is that my data is still recoverable
One option (though it would cost) is to contract with Netgear for their data recovery service. https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service
If you were to get an USB enclosure that can hold all six disks, you could also try RAID recovery software yourself (for instance https://www.r-studio.com/ for 4.2.x software )
Hi StephenB , thanks for the response.
I believe the system is running 4.2.x
So far I've tested 3 of the 6 drives, however WD tools are not able to run fully on any of them. The scan stops abruptyl and the error message says "too many bad sectors." This doesn't bode well, but I will test the remaining 3 drives.
I researched and found this link:
https://community.spiceworks.com/how_to/149912-raid-recovery-using-r-studio
Do you think it would be possible if I followed these instrutions? Also, what would have been my RAID configuration with 6 drives? The IT guy they hired originally setup the NAS. Would it be a RAID-5?
Do you think there would be any way to get access to the NAS if the OS was upgraded to OS 6 firmware?
In your experience, what is going on? How is it possible that (possibly) all 6 drives are corrupt?
Thanks again for your help.
P3Animal wrote:
Also, what would have been my RAID configuration with 6 drives? The IT guy they hired originally setup the NAS. Would it be a RAID-5?
Likely yes. The default is XRAID, and it would be single-redundancy with 6 bays (e.g. RAID-5).
P3Animal wrote:
So far I've tested 3 of the 6 drives, however WD tools are not able to run fully on any of them. The scan stops abruptyl and the error message says "too many bad sectors." This doesn't bode well, but I will test the remaining 3 drives.
In your experience, what is going on? How is it possible that (possibly) all 6 drives are corrupt?
I agree that is not good news. But if you are using a USB adapter/dock, then it is possible that something is off with the dock - poor connection to the drive, insufficient power, or something similar. Perhaps take a close look at that.
It does seem unlikely that all the drives have too many bad sectors.
P3Animal wrote:
Do you think there would be any way to get access to the NAS if the OS was upgraded to OS 6 firmware?
You would need more expensive RAID recovery software - something that supports BTRFS file systems. ReclaiMe is one package that several folks here have used with OS-6.
If the dock is by Saberent, I've had lots of problems with them.
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