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Forum Discussion
ReadyNas Pro 6 stuck on booting
Hi, I have a ReadyNas Pro 6 running firmware version 6.5.1. Everything has been working ok until one day when the unit would not shut down as usual through timer shut down. It seemed to be in a "s...
Hello ericchu,
Do you have full backup of the data? Does the RAIDar still see the NAS?
Regards,
Unfortunately, I do not have a full backup. RAIDar can see it. It shows:
- Model: ReadyNAS Pro6
- Status: Management service is offline
- Firmware: 6.4.2
- Drives: All ok
When I try to download logs or initiate Diagnostics, I get the log in screen. However, I can't log in. The old password and the default password of "password" both do not work.... I did OS reinstall as an attempt to fix the problem...
What's next?
Thanks
Eric
Hello ericchu,
How about mapping or accessing the shares and files, can you still get to them?
We always strongly recommend to always have full backup of the data stored to the NAS as it is not good storing important data to just one device.
This article might help you.
Regards,
Agree that I should have full backup. As a matter-of-fact, I just purchased the ReadyNAS RN628X so that I can back up the entire unit. However, I first need to be able to get to the data on this "non-booting" unit. I can not map or access the shares or files on the shares.
Unit starts booting and stays in that mode with "booting...." on the LCD..
On recoverying old password, I can not connect to the unit through "https://" commands.
Eric
Does it boot in tech support mode?
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