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Readynas Pro 6 "volumes" screen is blank
I am having the same issue reported in this thread.
I have a ReadyNAS Pro6 running 6.10.8. There are four 4tb Lenovo branded Seagate EXOS ST4000NM0035 drives installed.
When I log in to the admin page of the NAS the System-Volumes page is completely blank. Also, under System-Performance the Status section is empty. I have attached screenshots from Firefox.
I have tried this using Firefox on multiple Ubuntu Linux machines and using Firefox and Edge on a couple of Windows machines.
I had a couple of Seagate Barracuda 2tb drives installed in the NAS before replacing them with the 4tb drives and everything was displaying as expected in the admin page.
Is there a fix for this? What can I do to troubleshoot this issue?VolumesPerformance
15 Replies
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There was no solution for the previous post. I am guessing that you never had any data stored on these disks - is that correct?
You could doing a factory reset.
You are correct, there is no data.
I have factory reset the NAS several times. I tried once with only one of the 4TB drives installed. Each time the results have been the same.
RAIDar (4.3.8 and 6.5.0) can find the NAS and when I hover the mouse cursor over each drive icon a pop-up shows some of the drive info including model number, size and temperature.
All other functions of the NAS appear to be working as expected.
MCEComputers wrote:
You are correct, there is no data.
I have factory reset the NAS several times. I tried once with only one of the 4TB drives installed. Each time the results have been the same.
.
You could potentially try exploring further with ssh. Though you might also want to connect the disks to a PC and test them with seatools.
I am wondering if Lenovo set up a security lock on the drives.
A bit more information.
I have another Pro6 that has five 8tb WD Red (WD80EFAX) drives installed.
I shut down the NAS and installed one of the Lenovo/Seagate 4tb drives in the empty slot and started the NAS back up.
When I was able to log in to Frontview the System-Volumes page was blamk and the Status section on the System-Performance page was also blank.
This seems to confirm that Frontview is not able to recognize/work with this particular model of hard drive.
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