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ReadyNAS Pro Business Edition Disk Overheating
Hi, I have a 6 disk ReadyNas Pro Busdiness Edition [X-RAID2] (not sure of the exact model number) with firmware RAIDiator 4.2.28. Last night I recieved a notification that disk 5 had exceed...
Well if you power down, remove the disk and hook it up to a PC you should be able to see if the PC's reporting any issues with the disk.
If you power down, remove your disks (label order) and put a scratch disk (must not be from your array) in that slot do you get reports of temperature issues with just that disk installed?
Welcome to the Community!
The NAS relies on the drive reporting it's own temperature. As you have stated, such a rapid temperature rise is highly unlikely. It sounds like you have a dirve with a faulty sensor in it, which should be grounds for an RMA from Seagate and/or retail outlet from which you purchased it. It is easier if you have a Seatools code to initiate the RMA.
Start with the retail outlet, as if they exchange it they would give you a new replacement disk. Seagate will give you a recertified replacement with a short warranty.
If you do use Seagate, but can't run Seatools there are manually entered "self-service" test codes you can use instead - they are listed here: http://www.seagate.com/staticfiles/support/seatools/seatools-test-codes.html 659DC7AE looks closest to me.
I've used these codes in the past with no problem, but there is a warning "Please be cautious using these Self-Service SeaTools Test Codes. Seagate reserves the right to return a good drive back to its owner and to charge for all associated shipping costs"
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