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Forum Discussion
tony359
Oct 29, 2019Apprentice
ReadyNAS Pro6 (OS 6.10.0) crashed
Greetings all, I think for the first time in years my ReadyNas has crashed. It was not accessible anymore even though it was displaying an IP on the front panel. Changing Ethernet port would change ...
StephenB
Oct 29, 2019Guru - Experienced User
Assuming nothing has changed with the OS recently, I'd run the memory test.
Another cause I've seen posted elsewhere is an aging/dying PSU. Though that would be harder to confirm.
It would be prudent to run a disk test on each volume followed by a scrub. Though that is more about confirming file system integrity.
- tony359Oct 29, 2019Apprentice
Hi Stephen,
Thanks for your usual help.
No, nothing has changed. I have moved to iDrive from Crashplan but that was more than a month ago.
I've also found another thread showing the same issues and you were recommending running smartctl - which I have just done: only one drive shows some errors but that was abour 20.000 hours ago so I don't think that's relevant! :)
Disk tests and scrubs are run automatically every month I think. Last was run 28 days ago - maybe I should run another one now.
I think the memory test is run from the boot menu - I'll find out and I'll run it overnight.
I suppose that if the RAM test checks out and drives don't show issues, my next step would be to look at the PSU.
I shall keep you posted.
Thanks!
- tony359Oct 31, 2019Apprentice
A silly question for the community, just to sanity check my finding.
To access the BOOT menu I shall power off the NAS, keep holding on the RESET button at the back and power up until the BOOT menu shows up?
I'm sure you understand my caution of pressing a RESET button on a live 12TB NAS ;) I've done this in the past but I cannot remember anymore.
Thanks!
- StephenBOct 31, 2019Guru - Experienced User
My own pro-6 is still running 4.2.31 (and likely will until I need to do a factory reset or expand it). So I'm not 100% sure if the conversion affects the boot menu.
I think it doesn't - and that the hardware manual instructions on pages 28-29 are still correct. http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf
Hopefully someone who has converted their pro-6 will confirm.
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