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Forum Discussion
mgshn123
Apr 07, 2016Aspirant
ReadyNAS responds to ping but nothing else
I have a 2-bay ReadyNas network drive that was working fine up until a couple days ago. Now the shares don't show up on the network and enjoy the "Site can't be reached" error page when I try to acce...
- Apr 07, 2016
I suggest reserving the IP address for the NAS in your router.
StephenB
Apr 07, 2016Guru - Experienced User
Do you need to back up the data on the NAS?
mgshn123
Apr 07, 2016Aspirant
Stephen,
Firstly, thank you for the prompt response!
Data backup has already been taken care of. (Thank you BackBlaze) Though I wouldn't argue if I could get this working without having to reload anything.
It's a model RN10200. The sticker on the bottom says Firmware version 6.1.5. However, I recall having upgraded it in February and then going through all kinds for difficulty because of an issue with a Microsoft patch. The result was having to ssh to the drive, creating a flag file, and then reloading something or other. It had been running quite nicely even after that until a few days ago. That's when it disappeared from everywhere.
What's my next steps?
Bob
- StephenBApr 07, 2016Guru - Experienced User
I'm glad you gave the model information, otherwise I would have assumed a duo v1.
With the RN102, I'd start with using RAIDar 6.x, and see what status it gives you. You can also download the logs from RAIDar, which would be helpful in understanding what's happening (though it might fail in your case).
Someone from Netgear (perhaps mdgm-ntgr or kohdee ) might want to take a look - if so, they will likely PM you..
You could also power down, and run vendor diags on the two disks (lifeguard for WD, seatools for Seagate).
- mgshn123Apr 07, 2016Aspirant
Wow, RAIDar did the trick. For some reason, my RN changed IP addresses and RAIDar was able to find it. It also reenabled snapshots and accumulated about 500 GB of them. Once I got that squared away I'm back in business.
I have to wonder what's sitting at its old IP address and responding to a ping? Nah, things are working so there's no need to dig further.
Thanks for the help!
- StephenBApr 07, 2016Guru - Experienced User
I suggest reserving the IP address for the NAS in your router.
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