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NonameRZ's avatar
NonameRZ
Aspirant
Jun 16, 2021

ReadyNAS RN102 Doesn't want to update

Hi, comrads

Does not want to update to 6.10.5 arm, I do everything according to the instructions

 

  1. Download the USB Recovery Tool.
  2. Extract os6-recovery-tool.zip to a new folder on your desktop.
  3. Download the latest firmware package for your ReadyNAS model:
    1. Visit ReadyNAS OS 6 Support.
    • If you're using a ReadyNAS 100, 200, 210, or 2120 series model, download the ARM firmware package.
    • If you're using any other ReadyNAS series, download the x86 package.
  4. Extract the firmware file (.img) and release notes from the zip file to the same folder you used for the USB Recovery Tool.
  5. Open the Recovery Tool folder on your desktop and move the firmware file into it:
    • If the ReadyNAS is an RN100 or RN2120 series model, move the firmware file into the Arm folder.
    • If the ReadyNAS is a 200 or 210 series model, move the firmware file into the rn2xx folder.
    • If the ReadyNAS is a 310, 420, 510, 520, 620, 710, 3130/3138, 3220, 3312, 4220, or 4300 series model, move the firmware file into the x86 folder.

To prepare the USB drive:

  1. Find a USB drive with a capacity that is greater than 256 MB, but no more than 32 GB.
  2. Ensure that the USB drive has only one partition.
  3. Format the USB drive as FAT-32.
  4. Make a note of the drive letter your USB drive is assigned after formatting.

To create the Recovery Tool USB drive:

  1. From the Recovery Tool folder on your desktop, open usbrecovery.exe.
  2. Select the drive letter the USB was assigned under “To prepare the USB drive.” Click Format.
  3. Select the appropriate options for your ReadyNAS system under Select a product, Select a model, and Select Firmware Image. Click Create.

 

To access the boot menu

  1. Power off your storage system.
  2. Using a straightened paper clip, press and hold the Reset button.

     

  3. Press the Power button.
    The system powers on.
  4. Continue to press the Reset button until the Power button LED, USB and backup status LED, disk 1 LED, and disk 2 LED light.
  5. Release the Reset button.
  6. Press the Backup button to scroll through boot mode options.

    The storage system shows the boot mode options using the LEDs, as described in the following table

~ The power button flashes a few times and starts to just light up and nothing happens... The old system does not load by ip, it also does not allow you to log in

I tried 3 different flash cards 2 for 4 Gb and 1 for 8...

 

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    @NonameRZ wrote:

    Does not want to update to 6.10.5 arm,

    Main advice here:  stop trying.  There is a serious bug with 6.10.5 - Netgear is investigating.  Many people have found that they can't log into the admin ui after they update.

     

     

    @NonameRZ wrote:

    I do everything according to the instructions

    USB recovery isn't the normal way to update firmware.

     

    The normal "check for updates" should find the update, and let you install it.  If that fails, it usually means there is something wrong with the OS partition on the disks (for instance a full root partition) - its usually not something with the flash (which is what the USB recovery updates).

     

     

    • NonameRZ's avatar
      NonameRZ
      Aspirant

      yes, I saw it, so I tried to restore the checked 6.2.5

      Can't find net on the network, even through the RAIDar app

      the web interface doesn't work either

      when you turn on the power and Atc indicator lights up hard drives 1 and 2 do not have an indication

      It all started with the fact that the check for updates was started and most likely they were installed, the device does not work anymore

       

      • mdgm's avatar
        mdgm
        Virtuoso

        The update from 6.2.5 to 6.4.0+ on ARM systems such as the RN102 involves a u-boot update however the u-boot update doesn't happen doing the update normally leading to the system failing to boot.

         

        The way to update from pre-6.4.0 firmware to 6.4.0 (or newer) is following the following guide: ReadyNAS OS 6: RN100/RN2120 cannot update due to invalid checksum 

        Once you are on 6.4.0+ you can update as normal from then on.

        For USB Boot Recovery the USB key needs to have the initrd-recovery.gz, uImage-recovery and the firmware image on it. Note when you download the firmware you get a zip file. You need to extract the contents of that and put the .img file onto the USB key.

        Not all USB keys are compatible so you could have to try multiple ones before finding one that works.

        Note that booting off USB is not accessing the boot menu. Booting off USB doesn't involve pressing the reset button at all on the RN102, but rather pressing the Backup button on the front of the NAS with your finger.

         

         

        1. Power down your ReadyNAS storage system.
        2. Insert the prepared USB drive into the front USB port.
        3. Press and hold the Backup button, then power on the ReadyNAS system and continue to hold the Backup button for up to 15 seconds, depending on your ReadyNAS model (you might not know when the unit is entering USB Recovery mode unless your USB drive has an activity indicator. If your USB drive does not have an activity indicator, hold the Backup button for a full 30 seconds to ensure that your ReadyNAS system is in USB Recovery mode).
        4. Wait for the ReadyNAS system to finish with the recovery and power down.
        5. After the system powers down, remove the USB drive and try booting normally.

        If you try to boot off a USB Boot Recovery key with no firmware image on it then it should get into an error state where you can ping it and get a login prompt if you telnet to the NAS I.P. address on the default telnet port 23. Note the I.P. address will be picked up via DHCP.

         

         

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