Forum Discussion

Aspirant

Aug 31, 2015

ReadyNas RN104 - "Cannot Connect Discovery Server"

Hi I have this dreaded messsage displaying on the front of my ReadyNas. It isn't a cosmetic issue either as I am unable to communicate with the ReadyNas via my Desktop by typing 192.168.1.81 ...

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JennC

NETGEAR Employee Retired

Sep 01, 2015

Hello rozel,

Try connecting the NAS straight to the computer. Then check RAIDar if it detects it.

If not, check if RAIDar will detect the ReadyNAS chassis when there is no disk inserted. Make sure you label the disks when you remove them from the chassis so you know which bay/slot they came from because you need to make sure to insert them back to thier respective bays, it is important to keep the data intact. Make sure the NAS is powered off before removing the disks and before inserting the disks.

Now, if the NAS is still not detected even with out the disks, contact support center. Possible for RMA chassis.

If the NAS is detected without the disks, it is possible that one (or more) of the disks is causing it. Contact support center

Regards,

rozel
Aspirant
Sep 01, 2015
I was working today so have just picked up suggestions. Last night though, I did look at the back of the ReadyNas and noticed that the top port, which I was using was lit, but not flashing. Placed the cable in the bottom port but nothing but not even lit.

Just now I unplugged the power cord and plugged it back in and powered the ReadyNas up. Straight away the network light started flashing. Powered the pc up and voila - I can see the Readynas again in Windows Explorer!

Not sure what's happened here but to make sure I swapped the cable again to bottom port and back to top one and in both cases the lights flashed anc the ReadyNas was visible!

Any ideas what happened? The only thing I did was unplug the power cable, which was a very tight fit.

roz
- JennC
  NETGEAR Employee Retired
  Sep 01, 2015
  Hello rozel,
  
  Not sure what happened, but it seems there was a network interruption.
  
  In case you get the same problem, try moving the NAS to another LAN port of the switch or router where it is connected then observe. If same and you have it connected to a switch, go straight to the router. What you can for now is observe and do some problem isolation.
  
  Regards,