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Forum Discussion
Solved
ReadyNAS RN104 Management services offline (fw = 6.5.0)
Been running flawless since 2014. Suddenly RN104 was found in hung state! Current firmware installed = 6.5.0 AV disabled All 4 HDD Green OK Unit responding to ping <1ms 100% RAIDar Status ...
System is now back up n running!
Problem was that ReadyNAS OS had run out of space due to syslog files. I got remote help from Netgear support to solve the issue. Normally theese logs are supposedly cleared/wiped when doing FW upgrade, but apparantly this was not the case.
I have also bought another RN104 which will be used as remote site backup.
All personal data was intact, so i dont have to sleep in the doghouse anymore. :)
Now i will replicate all data to the new unit.
Case closed
Tech support mode is for remote netgear support. You need to communicate the debug code to Netgear as part of the support process.
Wizliz wrote:
Now i have restarted and then entered Tech Support Mode. Reported firmware is v6.5.1 with debug code: 60138 whatever that means?
System is now back up n running!
Problem was that ReadyNAS OS had run out of space due to syslog files. I got remote help from Netgear support to solve the issue. Normally theese logs are supposedly cleared/wiped when doing FW upgrade, but apparantly this was not the case.
I have also bought another RN104 which will be used as remote site backup.
All personal data was intact, so i dont have to sleep in the doghouse anymore. :)
Now i will replicate all data to the new unit.
Case closed
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