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Forum Discussion
Solved
ReadyNAS RN104 Remove Inactive Volumes
Disk 3 failed in my ReadyNAS 104. I replaced this with a new disk and it began rebuilding the array, however it then showed a failure on disk 1. Now there is an error "Remove inactive volumes to use ...
£49 later and this is solved. Netgear level 3 support managed to clone disk 1 to disk 3 in order to recover the data and, once this is done, I'll be running the box as 2 arrays of RAID 1.
Judging by the number of people who have had similar issues, this is a fairly common issue with these devices. Whilst Netgear's support is very good, as long as you're happy to pay for it of course, my faith in the product is shot to pieces and, as an IT provider, we will be steering clear of this product in future. The "failed" drive has been tested since its "failure" and is still to report a single bad sector.
Hi Chrishall101,
Welcome to the Community!
You can get the contact number for NETGEAR UK support on this link:
https://www.netgear.com/support/contact.aspx
Regards,
JohnCM_S
NETGEAR Community Team
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