Forum Discussion

Aspirant

Oct 04, 2018

readyNAS RN10400 do_exit+480

Hello, I am experiencing problems with my RN10400 readyNAS. It does not boot but displays immediately after displaying "Checking root FS" for a short instance this message: >> do_exit+480 << ...

Booting

Installation & Upgrade

rn10444

Aspirant

Oct 04, 2018

Thank you. Maybe it helps noticing that the NAS boots up if I select reinstall OS from boot menu. But as soon as I restart it I have the same problem being stuck in do_exit+480

rn10444

Aspirant

Nov 19, 2018

Hello,

can somebody please support with this issue?

Thanks a lot

StephenB
Guru - Experienced User
Nov 19, 2018
rn10444 wrote:

can somebody please support with this issue?

Did you boot up in tech support mode, and PM the 5-digit code to Marc_V ?
- rn10444
  Aspirant
  Nov 19, 2018
  Hi StephenB,
  
  thank you. I did indeed, but I couldnt reach Marc_V for a while. I am in contact with him again over PM now
  - rn10444
    Aspirant
    Jan 07, 2019
    Goodbye NETGEAR!
    
    Since Marc_V seems to be the only one in the whole NETGEAR company that tries to help and the "technical experts" did not manage to even have a look at the NAS that has been in tech support mode for the past 3 months I decided to dump that thing.
    
    Netgear support is a joke, I bought a QNAP and I am very happy with that. I will not recommend any NETGEAR product to anyone.
    
    Marc_V: Sorry and thank you for your constant support on that. I know you tried hard to help.