Forum Discussion

Aspirant

Dec 26, 2016

ReadyNAS RN10400 RND-4D - unable to reach mapped share on Win 10 Pro after firmware update to 6.6.0

Hello I have tried remapping the share, looking for an online solution and have tried reinstalling the firmware. I am able to access the NAS via a web browser, but can'tr reach it via Windows Expl...

ReadyNAS OS 6 on Legacy models

JennC

NETGEAR Employee Retired

Dec 26, 2016

Hello Philip_G,

Have you double checked if SMB is enabled on the admin page > System > Settings > Services as well as on all the shares?

If it's already enabled, maybe try disable then enable.

Welcome to the community!

Regards,

Philip_G

Aspirant

Dec 26, 2016

Hi Jenn

Thanks for the prompt reply and the welcome - I'd say it's great to be here, but frankly I only am because I'm stuck!

Yep SMB is running (I even tried running it off and on again). I've allowed anonymous access, I also have NFS, AFP, FTP as well as HTTP active and I've given read/write access to everyone.

I've rebooted it numerous times as well as the router/modem it's attached to, this PC and the Mac as well.

I'm stumped.

StephenB
Guru - Experienced User
Dec 26, 2016
Try using NAS admin credentials on the windows PC and see if that works.
- JennC
  NETGEAR Employee Retired
  Dec 26, 2016
  Hello Philip_G,
  
  Are you getting error message when trying to map the NAS IP?
  
  Regards,
  - Philip_G
    Aspirant
    Dec 26, 2016
    Hi Jenn
    
    I already have it mapped via Windows Exploer and it gives me this when I attempt to acess it:
    
    "An error occurred while reconnecting to N: to\\10.1.1.37\Share
    
    Microsoft Windows Network: The specified network name is no longer available.
    
    The connectionhas not been restored."
    
    When I try to reach it via the Mac Finder just says "Connection Failed".
- Philip_G
  Aspirant
  Dec 26, 2016
  Hi Stephen
  
  Not sure I'm following, do you want me to amend the permissions via the admin page?
  - StephenB
    Guru - Experienced User
    Dec 27, 2016
    Philip_G wrote:
    
    do you want me to amend the permissions via the admin page?
    
    No, I wanted you to use the admin credentials from windows file explorer.
    
    Try opening CMD and then enter
    
    net use * /delete
    
    net use t: \\10.1.1.37\data /user:admin nas-admin-password
    
    using the real nas admin password. The commands above assume the data volume is called "data" and that you are not using "password" as the admin password.
    
    The first command will terminate any open sessions with the NAS (and might prompt for confirmation). the second attempts to mount the NAS data volume as drive letter t. Be careful on spaces and the direction of the slashes (note / and \ are both used).