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Forum Discussion
ReadyNAS RN214 corruption on BTRFS
4x4TB in X-RAID, holds about 4TB in daily data and 1TB in daily snapshots. Used to work fine, when suddenly last Saturday it crashed. The shares disappeared. In a move to find a solution (and since I...
roryt wrote:
...backup whatever I could and I factory-reset it.
Though it is annoying when you have to do that, sometimes it's the safest and simplest path.
I hope you are fully operational again soon.
Now seeing this same issue after trying to move disks from a RN516 to a RN526X (see my two related posts).
L3 support has been more than USELESS (and not a soul based in the US, apparently). What is a synonym for "more than worthless", Siri?
The data is still there. I can tell.
Advice? The volumes are currently in the RN516. Last L2(?) tech said it was IMPOSSIBLE. Admin console and SMB unavailable, though Radar still sees the volume.
Tonkinite, we have L3s in different places around the world including our head office in San Jose in the US. A few of our US based L3s are among those that have worked on your recent cases.
Support is working with you to resolve the problem you're facing.
Yes, the current L3 in charge of the case seems quite helpful.
The previous ones have not been, like I was a gnat to push out of the way.
That is not how L3 support should be.
I feel confident in saying that If I was a mid-tier supervisor at Oracle trying to get a critical DB up, I would not have been treated with such disrespect.
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