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ReadyNAS RN31200 Won't Boot
Hi all
Was wondering if someone could help me.
I've been using my ReadyNAS RN31200 for many years now with no problems whatsoever.
We had a powercut today and when the power came back on, the fan on my readynas is spinning loudly but there are no lights at all on the front? If i turn it off and switch it back on, the power light flashes for about 10 seconds, then goes solid blue. After about 5 seconds it flashes once then goes off altogether and won't come back on. It just sits there with the fan going.
RAIDar can't find anything and i have also plugged it directly into my laptop but still no joy
Any ideas on what it could be or how i can fix it?
If you need any more info let me know.
Thanks in advance
Jon
jonaldo wrote:
Do i take it that my NAS is knackered or is there anything else i could try?
It sounds like it is dead. But you could try a USB recovery as a last resort. https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system. It's quite fussy about flash drives - older ones tend to work better.
If you purchase a new ReadyNAS, you can directly migrate the disks. It's best to get an RN420 series or better (those are x86 platforms like your current NAS). The RN422 is the replacement for the RN312 (which was discontinued some months ago).
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If you remove the disks (labeling by slot) and then start up the NAS, does RAIDar find it? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Hi and thanks for the reply
I have tried it without disk(s) as well and still nothing shows up in RAIDar
jonaldo wrote:
I have tried it without disk(s) as well and still nothing shows up in RAIDar
It sounds to me like either the chassis or the power brick has failed.
If you are the original purchaser, then I recommend checking your warranty status at my.netgear.com, and if you are still covered then initiate an RMA from there ("replace my defective product" on https://www.netgear.com/mynetgear/portal/myOnlineTicket.aspx).
If you aren't covered by warranty, then you could try a risk-buy of a replacement power brick (3rd party adapters are available for about $20 US on Amazon).
Hi
Unfortunately it was bought back in 2013 and looking on mynetgear everything has expired.
Is there a model number for a 3rd party one or a link perhaps so i know i am getting the right one?
Am from the UK so hopefully they will be on Amazon UK as well.
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