NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jlembo's avatar
jlembo
Follower
Oct 06, 2022

ReadyNAS RN3138 - Duplicating Folders

We have a ReadyNAS (Model RN3138) with 20TB of storage.  In the past two weeks, the device has been doing some strange things. We noticed that it is copying a folder in the main directory and adding it to the main directory but in lowercase. The other issue is that once it creates a copy, the folders (original and copy) have many of the sub-folders and files missing.  

 

Any insight into what may be causing this?  Firmware is up to date, from the NetGear App, and all drives are green and healthy.

 

1 Reply

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    jlembo wrote:

    In the past two weeks, the device has been doing some strange things. We noticed that it is copying a folder in the main directory and adding it to the main directory but in lowercase. The other issue is that once it creates a copy, the folders (original and copy) have many of the sub-folders and files missing.  

     


    I'm a little confused on what the screenshot is showing.  Is this from File Explorer, or something else?

     

    Also, if it is File Explorer, what it is in the File Explorer address bar?

     

    Have you checked with the NAS web ui, to see if these folders are also showing up there?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More