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Forum Discussion
Micmap
May 05, 2016Aspirant
Readynas RN314 during firmware update hangs during reboot process, what to do?
Hello, I hope somebody can help me with what to do. I wanted to update the readynas firmware (for readycloud->mynetgear account migration). It downloaded the firmware. But after I clicked reboot...
mdgm-ntgr
May 06, 2016NETGEAR Employee Retired
Which firmware did you update from and to?
ReadyNAS OS 6.5.0 hasn't been released yet, so the migration to the new accounts isn't happening just yet. So I'm guessing you may have updated to 6.4.2 from some older firmware release?
You may wish to open an online support case.
- MicmapMay 06, 2016Aspirant
Indeed the firmware update was from 6.?.? to 6.4.2
I left the nas untouched overnight, and it looks like it now has rebooted without problems. I only did take a lot of time apparently.
But it's operating normal again, and the admin page shows 6.4.2. as the installed firmware.
(checking for updates indeed indicates that there are no newer versions available)
But problem solved, will remember that re-booting can/will take a lot of time.
- mdgm-ntgrMay 06, 2016NETGEAR Employee Retired
When you first update to 6.4.x it can take a lot of time to calculate the quotas especially if you have a lot of snapshots. Now that you are running 6.4.x the update to 6.5.0 should be much quicker.
- MicmapJun 01, 2016Aspirant
Ok so this week I started migrating from readycloud to mynetgear account.
And the nas started updating the firmware to 6.5...
But now it's the same problem, the NAS hangs during reboot, it's already been 36 hours. No idea if it is ever going to come out of it. But I dont dare to touch anything because I'm, afraid of losing data or corrupting the firmware.
So again my question is, what to do? Wait this one out?
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