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Forum Discussion
Readynas RN314 during firmware update hangs during reboot process, what to do?
Hello, I hope somebody can help me with what to do. I wanted to update the readynas firmware (for readycloud->mynetgear account migration). It downloaded the firmware. But after I clicked reboot...
Which firmware did you update from and to?
ReadyNAS OS 6.5.0 hasn't been released yet, so the migration to the new accounts isn't happening just yet. So I'm guessing you may have updated to 6.4.2 from some older firmware release?
You may wish to open an online support case.
Indeed the firmware update was from 6.?.? to 6.4.2
I left the nas untouched overnight, and it looks like it now has rebooted without problems. I only did take a lot of time apparently.
But it's operating normal again, and the admin page shows 6.4.2. as the installed firmware.
(checking for updates indeed indicates that there are no newer versions available)
But problem solved, will remember that re-booting can/will take a lot of time.
When you first update to 6.4.x it can take a lot of time to calculate the quotas especially if you have a lot of snapshots. Now that you are running 6.4.x the update to 6.5.0 should be much quicker.
Ok so this week I started migrating from readycloud to mynetgear account.
And the nas started updating the firmware to 6.5...
But now it's the same problem, the NAS hangs during reboot, it's already been 36 hours. No idea if it is ever going to come out of it. But I dont dare to touch anything because I'm, afraid of losing data or corrupting the firmware.
So again my question is, what to do? Wait this one out?
NAS is still stuck and waiting to restart, please advice!
Can someone change this topic to unsolved? Or should I start a new thread?
I'm not touching the nas before I know what to do to resolve my problem.
I cannot reach the nas through the LAN interface, so I only have the buttons on the device to do something.
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