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Forum Discussion
hakke64
Nov 08, 2016Aspirant
ReadyNAS RN316 stuck on boot after FW upgrade, system volume full
Hi! Im on my third ReadyNAS. Need remote support to cleanup system volume. Background. ReadyNAS 316 2-3 years old. Made on FW update (not sure if it was to 6.5.x or 6.6.0) two months ago an...
- Nov 13, 2016
Hello hakke64,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
JennC
Nov 09, 2016NETGEAR Employee Retired
Hello hakke64,
I checked your profile and found that you are entitled to a lifetime CHAT support for this product. I suggest you sign in to support portal to get help on this issue. This issue you have raised is something that may need assistance from higher tier.
Welcome to the community!
Regards,
hakke64
Nov 10, 2016Aspirant
Solved by 2nd line support over chat. Very pleased. They needed +2 hours. We also put in a USB memory stick during the recovery process.
Background: The system was running 6.5.1 when something went terrible wrong with a snapshot on one of my shares. I dont know exactly what happened. I believe this was the root cause. Plus that I had earlier installed (and then moved it to data) some addiotional sw (unifivideo, network camera video server) on the root system volume. I could have messed something up there with my limited knowledge. So it was not much space at the root system volume when I got into problem and tried to reinstall OS via the Boot Menu. Not much space... New problems.
Anyway, Now the system is cleaned and all apps are removed. I got help with that too as it couldn't easily be done via the admin Frontview page. System also updated to 6.6.0. Once again very pleased.
- JennCNov 10, 2016NETGEAR Employee Retired
Hello hakke64,
I am so glad it now works and you were able to resolve it with the help of support team.
Please feel free to post any suggestions, comments and questions, the community appreciates your contribution.
To close this topic/thread, please mark the appropriate post a solution.
Have a great day ahead!
Regards,
- FramerVNov 13, 2016NETGEAR Employee Retired
Hello hakke64,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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