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Forum Discussion
Worli
Apr 21, 2020Tutor
ReadyNAS RN42200 hangs completely up during backup to RN31400
Hi everyone, I am trying now since already a year to do backups from my newer RN42200 (two 12TB Disks in RAID 1) to my older RN31400 (4 Disks, RAID 5). Both are on OS 6.10.3. I tried Backups via SMB,...
- Apr 25, 2020
Hi Stephen, I think the MTU size (at 9000) was the root cause! After changing it on both boxes back to 1500 and a reboot everything worked. I successfully tried via NFS, SMB and Rsync.
But first I had to delete the existing backup-jobs and had to create new ones. The old ones were not working! Whyever...
Wow, this is really absolutely unexpected. Strange, because from all other devices on the network it was always working! No matter which OS, Windows as well as Linux.
However, many thanks Stephen for your help and especially also for your patience which I really appreciate. May be I get ometimes to opportunity to help you too!!!:smileyvery-happy:
Worli
Apr 23, 2020Tutor
Hi Stephen, both NAS-boxes are now on the same Switch. Only one NIC active on both NAS-boxes.
But no change. Backup not successful. After 60 minutes:
- Rsync Backup terminated on Target-NAS with “Error during copying.”
- Target-Directory is still empty.
- Already a longer time before the backup job terminated the disks on Source-NAS went to „sleeping“, as configured. At this stage Backup-Job was still in status “Running” on Target-NAS.
Protocol of Backup-Job. (Shall I translate it?)
*-------- Informationen zum Sicherungsauftrag --------
Name des Sicherungsauftrags: job_001
Typ des Sicherungsauftrags: Inkrementell
Protokoll: rsync
Sicherungsquelle: [remote:rsync]/192.168.1.20::musik
Sicherungsziel: [temp]/
Startzeit der Sicherung: Do Apr 23 2020 8:56:35
Endzeit der Sicherung: Do Apr 23 2020 9:56:43
Sicherungsstatus: Fehlgeschlagen: Fehler während des Kopiervorgangs.
StephenB
Apr 23, 2020Guru - Experienced User
The log looks like a normal backup job to me, so that part seems fine.
Are the file permissions set in Musik and Temp to allow full access?
Have you tried setting up a test share on the source NAS that uses default settings, then enable rsync for it? Then put a couple files into it for testing purposes?
- WorliApr 23, 2020Tutor
Hi Stephen, yes, I created on both boxes a Directory called "temp" added a few files. I think in the meantime I did dozens of tests. In the meantime I am somehow lost. Will prepare screenshots with the current File-permissions.
What irritates me most is that this issues exists since the vary beginning. So also with the brand new installed box it wasnt working.
Thanks.
- SandsharkApr 23, 2020Sensei
Make sure rsync is configured for read/write on the target NAS. It's not by default. And "Test Connection" does not check for that.
- StephenBApr 23, 2020Guru - Experienced User
Your symptoms are unusual, this is something that works literally every day for me on 5 ReadyNAS.
I do suggest starting over with a clean temp share on both machines. Enable rsync as read/write on the both the source and destination shares to start with. Maybe start with just one file, to keep things really simple.
What apps have you installed on the NAS? Have you ever seen any warnings that the OS partition might be full?
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