NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tomy51's avatar
Tomy51
Aspirant
Apr 08, 2017

ReadyNAS RNDP2220 Front View Gone

I have an older ReadyNAS which, up until yesterday, has worked flawlessly.

 

I was trying to setup email alert notification and while in FrontView I saw some options for enhancing performance. I selected one, can't remember which option, but I got a blue spinning wheel, which stayed on for a while. I  figuring it just needed time to reconfigure but 8 hours later its still spinning and I could no longer access any data on the NAS.

 

I searched the community forum, did a OS reinstall, and was able to access my file. RAIDar works but when I try to go to Front View, its blank.

 

Here are the particulars of my system:

Model RNDP2220|ReadyNAS Pro 2

Firmware 4.2.30

Two 2TB drives

Status: Healthy

 

Any assistance will be greatly appreciated.

 

Tomy

 

 

 

1 Reply

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Just in case it jogs your memory: the four performance options are

    • Enable disk write cache
    • Disable full data journaling
    • Optimize for OS X
    • Enable fast USB disk writes

     

    Often your symptom is triggered by a filling OS partition.  This is not the same as the C volume where the shares are placed.  It's a small partition (4 GB in your case) on the disks where linux and the frontview application are installed.

     

    If you still have access via File Explorer (or Finder), then the first step is to make a backup of the NAS.

     

    After that, you have a couple options:

    • Use paid support at my.netgear.com (ask for per-incident).
    • if you are comfortable with linux, you can diagnose and repair a filling OS partition with ssh or tech support mode.
    • You can do a factory reset, rebuild the NAS, and then restore the data from your backup.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More