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quahog_convo's avatar
quahog_convo
Aspirant
Mar 15, 2018
Solved

ReadyNAS RNDP4000 unable to access admin page or via share

For some inexplicable reason, my ReadyNAS Pro 4 can't seem to access the admin page anymore, nor can I reach it through a networked drive path.

 

RaidAR can see the unit and reports it being healthy, but I can't access the admin page.

I can see the shares from Windows 10, but only the read-only side. If I try to navigate to the share via the previous name or via the local IP address, I receive the error that windows can't access it.

 

I went ahead and did an OS Reinstall from the boot menu, which has changed the IP address for the device on my local network, but still is not allowing me to access the admin page.

 

Aside from standard Windows updates, there have been no changes made to my network or home configuration, so I'm at a bit of a loss for what I can do here. I've tried to disable all firewalls to test, tried multiple Internet browsers to test and I'm not sure what can be done. I can ping the IP address for the ReadyNAS, but I'm not sure what's going on with the web interface at all. If I go to the IP address in a browser directly, I can login with the default credentials to access the /shares, but I can't access /admin at all. I get an error that says: 

 

"This site isn’t secure

Error Code: DLG_FLAGS_SEC_CERT_CN_INVALID"

 

and if I try to ignore that error, it simply redirects me back. I understand my ReadyNAS is an older unit and I'd love to upgrade to a new one if I can simply install my current drives into a new unit, but that's another question for another time. Any help would be greatly appreciated.

  • StephenB's avatar
    StephenB
    Mar 21, 2018

    quahog_convo wrote:
    I'm still unable to access the ReadyNAS via a mapped drive ...

     Enter "turn windows features on or off" in the windows search bar, and then enter the control panel app.

     

    If the SMB 1.0/CIFS client is not enabled, then enable it.

15 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What browser are you using?  You will get a certificate warning, though you should be able to click through it.

     

    Also, are you using Windows 10?

    • quahog_convo's avatar
      quahog_convo
      Aspirant

      StephenBwrote:

      What browser are you using?  You will get a certificate warning, though you should be able to click through it.

       

      Also, are you using Windows 10?


      I am on Windows 10. I've tried using Chrome, Firefox, Edge and IE. They do all have the option to let me ignore the cert warning. When I click to ignore the warning, it tries to go to the page and then immediately boots me back to the certificate error message in every browser.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        quahog_convo wrote:

        StephenBwrote:

        What browser are you using?  You will get a certificate warning, though you should be able to click through it.

         

        Also, are you using Windows 10?


        I am on Windows 10. I've tried using Chrome, Firefox, Edge and IE. They do all have the option to let me ignore the cert warning. When I click to ignore the warning, it tries to go to the page and then immediately boots me back to the certificate error message in every browser.


        Are you running an ad blocker?  If so, you might try disabling it.  Clearing the browser cache is worth a try, though it seems unlikely that would create an issue with four different browsers.

         

        Does https://nas-ip-address/fwbroker respond differently?

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