NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Neileo7781's avatar
Neileo7781
Aspirant
Nov 04, 2021

ReadyNAS RR2304 cannot access over network

I have a ReadyNAS RNR-4C, SKU RR230400, that I can see on the network, but cannot access to store files in. I get an error “Windows cannot access \\RBC-NAS”. Error code is 0x80070035. I get the error on Windows Server 2016, Windows Server 2019 and Windows 10 machines. Please help.

10 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Neileo7781 wrote:
     I get an error “Windows cannot access \\RBC-NAS”.

    What happens if you enter \\nas-ip-address (using the real IP address of course)?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Are you seeing any errors on the log page of the web ui?

  • Hola ,   no puedo ingresar al nas ,  tengo el usuario y clave y aun asi no me deja ingresar , me da error de autenticacion ,   como puedo borrar y dejar por defecto sin perder el volumen,  y como puedo reinstalar el sistema operativo desde un pendrive ,  al menos  asi dice que puedo recuperar el acceso ..

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      lcuevasre wrote:

      Hola ,   no puedo ingresar al nas ,  tengo el usuario y clave y aun asi no me deja ingresar , me da error de autenticacion ,   como puedo borrar y dejar por defecto sin perder el volumen,  y como puedo reinstalar el sistema operativo desde un pendrive ,  al menos  asi dice que puedo recuperar el acceso ..


      Have you tried doing an OS reinstall from the boot menu? See pages 26-28 here:  https://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf

       

      The OS reinstall will

      • reset the NAS admin password back to password
      • reset the Network configuration to use DHCP with no bonding
      • turn off volume quota (which can be turned back on via the volume settings wheel).

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More