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Forum Discussion

AndyRobinson's avatar
AndyRobinson
Aspirant
Nov 14, 2020

Readynas RR4312X inital setup

Hi, I'm settng up a ReadyNAS RR4312X (populated with 12x 8TB drives) from scratch.  I've connected both PSU's and the unit powers on (fans spin at max for a few secs) but the blue power light remain...
AndyRobinson's avatar
AndyRobinson
Aspirant
Nov 15, 2020

Hi StephenB, unfortunately no, booting diskless makes no difference (I've tried both populated and unpopulated, also tried reseating the DIMMs etc).

 

Is a rapidly blinking blue power light normal btw?

 

Thanks!

StephenB's avatar
StephenB
Guru - Experienced User
Nov 15, 2020
AndyRobinson wrote:

 

Is a rapidly blinking blue power light normal btw?

 

I don't own a rackmount, so I am not sure about the LED status.  The hardware manual says it means blinking means it is "entering boot mode" (and gives no idea about the speed).  See page 64 here: https://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf

 

You could try seeing if you can access the boot menu (perhaps running the memory test): https://kb.netgear.com/31316/How-do-I-access-the-boot-menu-on-my-ReadyNAS-3312-4312X-4312S

 

Is this a newly purchased ReadyNAS (but not used equipment)?  If it is, you have complimentary access to paid Netgear support (my.netgear.com).

 

 

  • AndyRobinson's avatar
    AndyRobinson
    Aspirant
    Nov 15, 2020

    Thanks again Stephen, the unit IS new and I have raised a support ticket with Netgear already, response pending but in the mean time I'll check the doc links you suggest and see if they shed any light.

     

    Cheers

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