Readynas services greyed out of unavailable

wvkregten
Luminary
Sep 29, 2016
I now found out that if I install the update named Glib6 (Glibc6_2.13.38deb7u8.0-1.bin) and after that Sickrage that Sickrage can install and will run.

I also tried manually installing sickrage see command line:

NetgearNAS:/Data/NAS# chmod a+x Sick
Sick-Beard-development.zip SickRage_15.09.05-i386-1.bin
SickBeard_0.485.1-rnx-0.8.1.bin SickRage_2016.03.05-i386-1.bin
SickBeard_0.493.1-rnx86-0.9.3.bin
NetgearNAS:/Data/NAS# chmod a+x SickRage_2016.03.05-i386-1.bin
NetgearNAS:/Data/NAS# ./Sickrage_2016
NetgearNAS:/Data/NAS# ./SickRage_2016.03.05-i386-1.bin
./SickRage_2016.03.05-i386-1.bin: line 1: addon::name=SickRage,version=2016.03.05-i386-1,time=1457386150,size=9738240,md5sum=8f02ea6c9978ed9840e8610322929b9f,unencrypted=1,skipreboot=1,api=1,arch=x86,min_raidiator_version=4.2.15,restartapache=0: command not found
./SickRage_2016.03.05-i386-1.bin: line 2: install.sh0000644000000000000000000000565312565453710011577: command not found
awk: cannot open addons.conf (No such file or directory)
awk: cannot open addons.conf (No such file or directory)
awk: cannot open addons.conf (No such file or directory)
awk: cannot open addons.conf (No such file or directory)

Any ideas?
StephenB
Guru - Experienced User
Sep 29, 2016
the first one started from /dev/.udev, which is not a useful place to look.

You can't start from /dev/md0, as that is not a folder.

Start with cd //, and look in one folder at a time (cd into the folder, run the command and note any large files). You are looking for big stuff - 10 megabytes and larger, not the tiny stuff you listed.

The most Interesting folders are generally

/frontview

/usr

/var

/etc

/tmp

/lost+found

Then maybe

/bin

/sbin

/lib

/lib64

/root
mdgm-ntgr
NETGEAR Employee Retired
Sep 30, 2016
It seems a lot of services are missing from /etc/default/services

Add-ons you have installed such as Plex should have entries in there.

Your root volume is fairly full which may have interfered with the upgrade a bit. The first step is to find what's filling that up.

Yes if you need the glibc add-on you do have to install it again after every firmware update as the firmware includes an older version of that.

That's not how to install add-ons. It's not an executable.
wvkregten
Luminary
Sep 30, 2016
I now reinstalled everything:

NetgearNAS:~# cat /etc/default/services
APACHE=0
APACHESSL=1
BONJOUR_AFP=0
BONJOUR_FRONTVIEW=1
BONJOUR_PRINTER=1
DISABLE_USB_SYNC=1
DISKCACHE=1
FAN=0,0,1,0,0
FTP_MASQUERADE_ADDRESS=NetgearNAS
FTP_MODE=anonymous
FTP_PASSIVE_END=65535
FTP_PASSIVE_START=1024
FTP_PORT=21
FTP_UPLOAD_RESUME=0
HTTP_WEBSERVER_SHARE=0
HTTP_WEBSERVER_SHARE_USE_PASSWORD=1
IPV6_ASSIGN_eth0=OFF
ISCSI=1
JUMBO_FRAMES_eth0=1
NETATALK=0
NFS=1
NFS_THREADS=16
NTPDATE=1
READYNASVAULT=0
SAMBA=1
SMTP_PROVIDER=Gmail
SPEED_DUPLEX_eth0=AUTO_NEGOTIATION
SSH=1
TEMP=1,1,0
RAID_MODE=1
LANGUAGE=en-us/utf-8
LANGUAGES_SUPPORTED=en-us/utf-8,en-us/ascii,ja/euc-jp,ko/euc-kr,ja/utf-8,ko/utf- 8,zh-cn/utf-8,zh-tw/utf-8,ru/utf-8,es/utf-8,pt/utf-8,de/utf-8,fr/utf-8,it/utf-8, nl/utf-8,pl/utf-8,cs/utf-8,hu/utf-8,nb/utf-8,da/utf-8,fi/utf-8,sv/utf-8
ENCODE=utf-8

SUPPORT_UTF8_NAMES=1
MONITOR=board_temp,fan,disk_full,quota_exceeded,disk_temp
SNMP_COMMUNITY=public
SNMP_SUPPORT=1
SNMP=1
SHUTDOWN_ON_DISK_OVERTEMP=1
USER_HOME_DIRECTORY=1
FLASH_AUTO_COPY=0
FLASH_OWNER=admin
FLASH_PATH=Pictures
FLASH_SHARE=media
RSYNC_SUPPORT=1
DOMAIN_SUPPORT=1
AUTOMATIC_VOLUME_EXPANSION=1
HTTPS_SSL_KEY_HOST=192.168.1.150
DAAPD_SUPPORT=1
DAAPD=0
ATALKD=1
RESYNC_UNCLEAN_SHUTDOWN=1
READYTIVOD=0
AUTO_CHECK_UPDATE=1
PYTHON27_SUPPORT=1
PYTHON27=1
PLEXMEDIASERVER_SUPPORT=1
PLEXMEDIASERVER=1
COUCHPOTATO_SUPPORT=1
COUCHPOTATO=0
GLIBC6_SUPPORT=1
GLIBC6=1
SICKRAGE_SUPPORT=1
SICKRAGE=1

Better now? What would be your advice beside factory reset mdgm-ntgr
mdgm-ntgr
NETGEAR Employee Retired
Sep 30, 2016
Start by looking for what's filling the 4GB root volume.
wvkregten
Luminary
Sep 30, 2016
I did by advice of Stephen here in the above comments. Please read that?
Any other way i can find what is filling the 4 GB? Pls help me in somewhat more detail. I am no Linux (Debian) expert.
mdgm-ntgr
NETGEAR Employee Retired
Sep 30, 2016
You can try using the du command e.g.

# du -csh /var/log/*
StephenB
Guru - Experienced User
Sep 30, 2016
wvkregten wrote:

I did by advice of Stephen here in the above comments. Please read that?

Any other way i can find what is filling the 4 GB? Pls help me in somewhat more detail. I am no Linux (Debian) expert.

I think you missed var in your earlier posts. /var/log is actually the most likely place.

mdgm's command gives you the total space used in the folder, mine gives the space used by the biggest files. Slightly different ways of getting to the same thing.
wvkregten
Luminary
Sep 30, 2016
Any update on the output i sent Stephen?
StephenB
Guru - Experienced User
Sep 30, 2016
wvkregten wrote:

Any update on the output i sent Stephen?

Tonido and libicudata.so aren't usual, so you must have done something to add them (sickrage???). Tonido does takes quite a bit of space (perhaps 100 MB), but I don't think you've found the real problem yet. You need to seach /var (and /var/logs in particular).
wvkregten
Luminary
Oct 01, 2016
my replies dissappeared???
StephenB
Guru - Experienced User
Oct 01, 2016
wvkregten wrote:

my replies dissappeared???

I don't see them in the spam quarantine.

Try again, using different wording. Maybe also send a PM in case it gets lost again.
wvkregten
Luminary
Oct 01, 2016
for **bleep**s sake they keep disappearing.
How do i send a pm?

Luminary

Oct 01, 2016

Ok here you go this is the log of the command

NetgearNAS:~# cd //
NetgearNAS://# du -csh /var/log/*
4.0K    /var/log/acpid
4.0K    /var/log/acpid.1.gz
4.0K    /var/log/acpid.2.gz
4.0K    /var/log/acpid.3.gz
4.0K    /var/log/acpid.4.gz
8.0K    /var/log/apt
1.1M    /var/log/auth.log
4.0K    /var/log/boot
0       /var/log/btmp
0       /var/log/btmp.1
4.0K    /var/log/cacti
1.5M    /var/log/cron.log
1.6M    /var/log/cups
988K    /var/log/daemon.log
1.1M    /var/log/daemon.log.1
1.1M    /var/log/daemon.log.1.old
0       /var/log/daemon.log.2
780K    /var/log/debug
40K     /var/log/dmesg
44K     /var/log/dpkg.log
8.0K    /var/log/dpkg.log.1
4.0K    /var/log/dpkg.log.10.gz
4.0K    /var/log/dpkg.log.11.gz
40K     /var/log/dpkg.log.12.gz
4.0K    /var/log/dpkg.log.2.gz
4.0K    /var/log/dpkg.log.3.gz
4.0K    /var/log/dpkg.log.4.gz
4.0K    /var/log/dpkg.log.5.gz
4.0K    /var/log/dpkg.log.6.gz
8.0K    /var/log/dpkg.log.7.gz
4.0K    /var/log/dpkg.log.8.gz
4.0K    /var/log/dpkg.log.9.gz
696K    /var/log/exim
12M     /var/log/frontview
28K     /var/log/fsck.log
4.0K    /var/log/gpio.event
796K    /var/log/kern.log
0       /var/log/kern.log.1
908K    /var/log/kern.log.1.old
0       /var/log/kern.log.2
292K    /var/log/lastlog
12K     /var/log/LeafP2P.log
0       /var/log/lpr.log
0       /var/log/mail.err
0       /var/log/mail.info
0       /var/log/mail.log
0       /var/log/mail.warn
812K    /var/log/messages
620K    /var/log/mt-daapd.log
4.0K    /var/log/mysql
12K     /var/log/netatalk.log
4.0K    /var/log/news
204K    /var/log/proftpd.log
0       /var/log/raidiator_version
4.0K    /var/log/ReadyNAS_Remote.log
348K    /var/log/readyNASVault.log
72K     /var/log/readytivo.log
640K    /var/log/samba
0       /var/log/slimserver.log
40K     /var/log/squeezecenter
960K    /var/log/syslog
0       /var/log/syslog.1
908K    /var/log/syslog.1.old
0       /var/log/syslog.2
0       /var/log/syslog.3
0       /var/log/syslog.4
960K    /var/log/upnp-av.log
276K    /var/log/user.log
0       /var/log/uucp.log
16K     /var/log/wtmp
8.0K    /var/log/wtmp.1
28M     total
NetgearNAS://#

wvkregten

Luminary

Oct 01, 2016

NetgearNAS:~# cd //
NetgearNAS://# du -csh /var/log/*
4.0K    /var/log/acpid
4.0K    /var/log/acpid.1.gz
4.0K    /var/log/acpid.2.gz
4.0K    /var/log/acpid.3.gz
4.0K    /var/log/acpid.4.gz
8.0K    /var/log/apt
1.1M    /var/log/auth.log
4.0K    /var/log/boot
0       /var/log/btmp
0       /var/log/btmp.1
4.0K    /var/log/cacti
1.5M    /var/log/cron.log
1.6M    /var/log/cups
988K    /var/log/daemon.log
1.1M    /var/log/daemon.log.1
1.1M    /var/log/daemon.log.1.old
0       /var/log/daemon.log.2
780K    /var/log/debug
40K     /var/log/dmesg
44K     /var/log/dpkg.log
8.0K    /var/log/dpkg.log.1
4.0K    /var/log/dpkg.log.10.gz
4.0K    /var/log/dpkg.log.11.gz
40K     /var/log/dpkg.log.12.gz
4.0K    /var/log/dpkg.log.2.gz
4.0K    /var/log/dpkg.log.3.gz
4.0K    /var/log/dpkg.log.4.gz
4.0K    /var/log/dpkg.log.5.gz
4.0K    /var/log/dpkg.log.6.gz
8.0K    /var/log/dpkg.log.7.gz
4.0K    /var/log/dpkg.log.8.gz
4.0K    /var/log/dpkg.log.9.gz
696K    /var/log/exim
12M     /var/log/frontview
28K     /var/log/fsck.log
4.0K    /var/log/gpio.event
796K    /var/log/kern.log
0       /var/log/kern.log.1
908K    /var/log/kern.log.1.old
0       /var/log/kern.log.2
292K    /var/log/lastlog
12K     /var/log/LeafP2P.log
0       /var/log/lpr.log
0       /var/log/mail.err
0       /var/log/mail.info
0       /var/log/mail.log
0       /var/log/mail.warn
812K    /var/log/messages
620K    /var/log/mt-daapd.log
4.0K    /var/log/mysql
12K     /var/log/netatalk.log
4.0K    /var/log/news
204K    /var/log/proftpd.log
0       /var/log/raidiator_version
4.0K    /var/log/ReadyNAS_Remote.log
348K    /var/log/readyNASVault.log
72K     /var/log/readytivo.log
640K    /var/log/samba
0       /var/log/slimserver.log
40K     /var/log/squeezecenter
960K    /var/log/syslog
0       /var/log/syslog.1
908K    /var/log/syslog.1.old
0       /var/log/syslog.2
0       /var/log/syslog.3
0       /var/log/syslog.4
960K    /var/log/upnp-av.log
276K    /var/log/user.log
0       /var/log/uucp.log
16K     /var/log/wtmp
8.0K    /var/log/wtmp.1
28M     total
NetgearNAS://#

wvkregten
Luminary
Oct 01, 2016
Using username "root".
root@192.168.1.150's password:
Last login: Sat Oct 1 14:20:19 2016 from 192.168.1.54
Last login: Sat Oct 1 17:54:23 2016 from 192.168.1.54 on pts/0
Linux NetgearNAS 2.6.37.6.RNx86_64.2.4 #1 SMP Thu May 28 16:29:46 PDT 2015 x86_64 GNU/Linux
NetgearNAS:~# cd //
NetgearNAS://# du -csh /var/log/*
4.0K    /var/log/acpid
4.0K    /var/log/acpid.1.gz
4.0K    /var/log/acpid.2.gz
4.0K    /var/log/acpid.3.gz
4.0K    /var/log/acpid.4.gz
8.0K    /var/log/apt
1.1M    /var/log/auth.log
4.0K    /var/log/boot
0       /var/log/btmp
0       /var/log/btmp.1
4.0K    /var/log/cacti
1.5M    /var/log/cron.log
1.6M    /var/log/cups
988K    /var/log/daemon.log
1.1M    /var/log/daemon.log.1
1.1M    /var/log/daemon.log.1.old
0       /var/log/daemon.log.2
780K    /var/log/debug
40K     /var/log/dmesg
44K     /var/log/dpkg.log
8.0K    /var/log/dpkg.log.1
4.0K    /var/log/dpkg.log.10.gz
4.0K    /var/log/dpkg.log.11.gz
40K     /var/log/dpkg.log.12.gz
4.0K    /var/log/dpkg.log.2.gz
4.0K    /var/log/dpkg.log.3.gz
4.0K    /var/log/dpkg.log.4.gz
4.0K    /var/log/dpkg.log.5.gz
4.0K    /var/log/dpkg.log.6.gz
8.0K    /var/log/dpkg.log.7.gz
4.0K    /var/log/dpkg.log.8.gz
4.0K    /var/log/dpkg.log.9.gz
696K    /var/log/exim
12M     /var/log/frontview
28K     /var/log/fsck.log
4.0K    /var/log/gpio.event
796K    /var/log/kern.log
0       /var/log/kern.log.1
908K    /var/log/kern.log.1.old
0       /var/log/kern.log.2
292K    /var/log/lastlog
12K     /var/log/LeafP2P.log
0       /var/log/lpr.log
0       /var/log/mail.err
0       /var/log/mail.info
0       /var/log/mail.log
0       /var/log/mail.warn
812K    /var/log/messages
620K    /var/log/mt-daapd.log
4.0K    /var/log/mysql
12K     /var/log/netatalk.log
4.0K    /var/log/news
204K    /var/log/proftpd.log
0       /var/log/raidiator_version
4.0K    /var/log/ReadyNAS_Remote.log
348K    /var/log/readyNASVault.log
72K     /var/log/readytivo.log
640K    /var/log/samba
0       /var/log/slimserver.log
40K     /var/log/squeezecenter
960K    /var/log/syslog
0       /var/log/syslog.1
908K    /var/log/syslog.1.old
0       /var/log/syslog.2
0       /var/log/syslog.3
0       /var/log/syslog.4
960K    /var/log/upnp-av.log
276K    /var/log/user.log
0       /var/log/uucp.log
16K     /var/log/wtmp
8.0K    /var/log/wtmp.1
28M     total
wvkregten
Luminary
Oct 01, 2016
So I managed to get another NAS with 10 TB. I am now copying my data.
Will a factory reset help me? What is the difference in OS reinstall and factory reset? Factory reset wipe the root partition also or something?
I am willing to factory reset if my data and settings is safe. But just wondering.
I also wonder why my logfiles (even in code) do not get posted and seem to disappear even after them 10 times...
StephenB
Guru - Experienced User
Oct 02, 2016
wvkregten wrote:

for **bleep**s sake they keep disappearing.

How do i send a pm?

There's a message link on the upper right.
StephenB
Guru - Experienced User
Oct 02, 2016
wvkregten wrote:

I also wonder why my logfiles (even in code) do not get posted and seem to disappear even after them 10 times...

No idea.

wvkregten wrote:

So I managed to get another NAS with 10 TB. I am now copying my data.

Will a factory reset help me? What is the difference in OS reinstall and factory reset? Factory reset wipe the root partition also or something?

I am willing to factory reset if my data and settings is safe. But just wondering.

Factory reset does a new factory install (reformatting the disks, and starting clean). It will resolve the services being greyed out. You'll need to reconfigure the settings and restore the data from backup.
wvkregten
Luminary
Oct 03, 2016
Is factory reset my only or best option? mdgm-ntgr StephenB
No other conclusions from all the logs?
StephenB
Guru - Experienced User
Oct 03, 2016
wvkregten wrote:

Is factory reset my only or best option? mdgm-ntgr StephenB

No other conclusions from all the logs?

The greyed-out services and other symptoms suggest something has gotten corrupted on the OS partition.

Netgear support could possibly find/fix it, but the best way for you to ensure that everything is back to where it should be is to do the reset (though I realize it is time-consuming and annoying).
wvkregten
Luminary
Oct 03, 2016
i am already installing OS 6.6 with some help of mdgm-ntgr
It is resyncing now 11 TB :-)
StephenB
Guru - Experienced User
Oct 03, 2016
wvkregten wrote:

i am already installing OS 6.6 with some help of mdgm-ntgr

That gives you some gain (the new OS 6 features) in return for the work :smileyhappy:
mdgm-ntgr
NETGEAR Employee Retired
Oct 03, 2016
Keep us updated on how you get on.
wvkregten
Luminary
Oct 03, 2016
Okay Update is done and went well as far a I can see.

https://i.imgur.com/uKQNI8Z.png

Resync progress:

https://i.imgur.com/1xWdcwB.png

Any other advice?

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