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Forum Discussion
ReadyNAS totally locks up when trying to backup via USB
Running 6.5.1
Plug in newly formatted USB drive (1TB WD Red in drive dock that has been previously used successfully with RN104).
Create new backup job to the USB drive....start backup......
Logs would be good.
As you are not running beta firmware I've moved your post.
Logs sent....I pulled them shortly after the second total crash so you should have two instances of it hapeneing in there.
I also reformatted the USB disk between the two incidents.
Its a WD RED 1TB disk (previously in the NAS) that I was using in a USB drive dock (which I previously have used some time ago repeatedly with a WD RED 3TB without incident)
Regards
Martin
Your NAS has been through a lot of firmware updates and was last factory reset on very old firmware.
Could you backup your data e.g. over SMB, and then once you have a good backup try a factory reset (wipes all data, settings, everything) with your disks in place and see if you still have the issue?I have to say I do find that a little concerning! I only do the firmware updates that I am prompted to do via the GUI and never any Beta's. I have over 4TB of data and whilst I do have two RN104's I do so to make sure I always have a backup of my data...wiping my box renders that policy obsolete. Surely Netgear shouldnt expect users to factory reset every so often then. I doubt it would help sales!
I'm not trying to sound off'ish or anything and appreciate your help and I was only doing a USB backup to make sure i had all my data backed up as I migrated my backup RN104 from JBOD to X-Raid having already backed up my most important data so its not essential for me to have this working but reported partly through a sense of helping others. I still dnt want to be left with a NAS that is unreliable though
Advice?
I was thinking as you were going to be switching to X-RAID anyway, that this might be an acceptable solution. I will check with some colleagues if they see any clues in the logs.
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