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Forum Discussion
martinhj
Sep 06, 2016Luminary
ReadyNAS totally locks up when trying to backup via USB
Running 6.5.1
Plug in newly formatted USB drive (1TB WD Red in drive dock that has been previously used successfully with RN104).
Create new backup job to the USB drive....start backup......
kohdee
Sep 14, 2016NETGEAR Expert
6.5.2 is out. Have you tried upgrading and does it work for you now?
- alcibiadesDec 26, 2016Aspirant
I have encountered the same issue (with the same error message) when launching the backup job, the NAS runs OS 6.6.0. Any chance to get it solved in the near future?
Thank you.
- FramerVDec 27, 2016NETGEAR Employee Retired
Hi alcibiades,
This is already being worked at. If you are interested, there is beta firmware available for the USB issue.
ReadyNASOS 6.6.1-T230 (Beta 4)
Regards,
- alcibiadesJan 14, 2017Aspirant
I received yesterday the update to 6.6.1. I started the backup job but the system freezed with the error
__percpu_counter_add+3c
I had to unplug the system. Now it freezes at 98% of booting sequence, there is hard disk activity from time to time.
With the new update I remarked that the system powers on once you plug the power connector, it does not wait for the power button to be pressed.
How can I recover the 6.6.0?
Thank you.
- JennCDec 30, 2016NETGEAR Employee Retired
Hi alcibiades,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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