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Forum Discussion
johnrosborough
Jan 11, 2016Aspirant
Readynas Ulra 6 (RND-6B) won't boot
Hi,
I have an Ultra 6 (RND-6B) which had a message on the display saying 'IP address conflict' so I powered it off and on again to see if this would resolve the problem.
Unfortunately when i turned the unit back on it now just sits at the point on the display where it shows 'Readynas'.
Having looked through the forums, i removed all the drives (3 of them) in order and then did a reboot using the paper clip method to access the boot menu, i was able to get into the boot menu.
I then shut the unit down again and powered back on and it got to the point where it says there are no disks present, so all seemed to be going well.
I then shut the unit down, reinstalled the disks and powered up again. Unfortunately it still sits at the part where it displays 'Readynas' and goes no further.
Any suggestions.
many thanks
John
PS I next thought was to remove all the drives and insert one new fresh drive to see if the system boots up normally.
I do not know what version of firmware is on it.
9 Replies
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- mdgm-ntgrNETGEAR Employee Retired
johnrosborough wrote:
PS I next thought was to remove all the drives and insert one new fresh drive to see if the system boots up normally.
That is worth a try. It could be that one/more of your disks is failing.
- johnrosboroughAspirant
I installed the new hard disk and the Ultra 6 booted up normally and setup the default configuration. I can now access it using radair. The firmware version is RAIDiator 4.2.22.
So it looks like the Ultra 6 is good, any suggestions on what i should do next?
thanks
John
- StephenBGuru - Experienced User
With the disks installed are you still seeing the IP address conflict error?
Do you recall if your NAS is set to use a static IP address?
- johnrosboroughAspirantNo, the display just shows 'ReadyNas'
No static op address, just the defaults- StephenBGuru - Experienced User
If you have no backup and are the original purchaser, I'd suggest contacting support (ask about paid pre-incident support).
- johnrosboroughAspirantWould upgrading the firmware to the latest version be ok to do?
- johnrosboroughAspirantWhat is the best number to call? I'm based in the UK.
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