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johnrosborough's avatar
Jan 11, 2016

Readynas Ulra 6 (RND-6B) won't boot

Hi,

 

I have an Ultra 6 (RND-6B) which had a message on the display saying 'IP address conflict' so I powered it off and on again to see if this would resolve the problem.

Unfortunately when i turned the unit back on it now just sits at the point on the display where it shows 'Readynas'.

 

Having looked through the forums, i removed all the drives (3 of them) in order and then did a reboot using the paper clip method to access the boot menu, i was able to get into the boot menu.

I then shut the unit down again and powered back on and it got to the point where it says there are no disks present, so all seemed to be going well.

I then shut the unit down, reinstalled the disks and powered up again. Unfortunately it still sits at the part where it displays 'Readynas' and goes no further.

 

Any suggestions.

 

many thanks

 

John

 

PS I next thought was to remove all the drives and insert one new fresh drive to see if the system boots up normally.

I do not know what version of firmware is on it.

9 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    johnrosborough wrote:

     

     

    PS I next thought was to remove all the drives and insert one new fresh drive to see if the system boots up normally.


    That is worth a try. It could be that one/more of your disks is failing.

    • johnrosborough's avatar
      johnrosborough
      Aspirant

      I installed the new hard disk and the Ultra 6 booted up normally and setup the default configuration. I can now access it using radair. The firmware version is RAIDiator 4.2.22.

      So it looks like the Ultra 6 is good, any suggestions on what i should do next?

       

      thanks

       

      John

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        With the disks installed are you still seeing the IP address conflict error?

         

        Do you recall if your NAS is set to use a static IP address?

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      If you have no backup and are the original purchaser,  I'd suggest contacting support (ask about paid pre-incident support).

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Try support.netgear.com first.  Perhaps start with chat.

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi johnrosborough,

         

        As a follow-up, you may open an online case with NETGEAR Support for assistance here then state your concern.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

         
         
         

         

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