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Forum Discussion
ReadyNAS Ultra 4 default password fails after OS reinstall
After failing to logon to my ReadyNAS Ultra 4 as 'admin' using my regular password, I did a password recovery by entering my email address and answering the recovery question. It came back saying it ...
Can you still access the data?
What firmware are you running?
Yes, the data is still accessible.
The firmware I'm running is version 4.2.28
Hello Hanskemp,
Can you try clearing cache? If same problem, maybe try another OS reinstall. Admin and netgear1 should be in lower cases, just in case.
Regards,
Hanskemp wrote:
Yes, the data is still accessible.
The firmware I'm running is version 4.2.28
Hopefully Jenn's suggestion on the cache will work. If it doesn't, you could try per-incident paid support.
Either way I recommend making a backup. RAID isn't enough to keep your data safe.
Thank you all for your suggestions so far.
I did clear the browser's cache, tried three different computers (OSX, Win10), using different browsers (Safari, Chrome, Edge, Firefox)... nothing. Same behavior everywhere: after entering default login data, a couple of seconds later a dialog pops up saying 'Verification required'.
I'm pretty damn sure I entered the login data correctly, at least on some occasions, I tried all available methods and various passwords... I know 'netgear1' (no quotes) is the right default password for my firmware version. =/
Will try another OS reinstall later today.
In the mean time... how do I apply for per-incident paid support?
You can contact support via my.netgear.com, and ask for per-incident support.
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