NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS Ultra 4 Plus Stuck at "Booting..."
I had recently updated the firmware to the last available as I wanted to make sure I was up-to-date before I replaced a dead drive. The firmware update appeared to take and booted normally. A few day...
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
Also, I did read the other numerous "stuck at booting" posts, but it seems most of them are solved off-screen by some moderator or other expert intervention with no clear steps to manually address the issue myself.
Are you running 4.2.31?
You should power down the NAS and test the disks in a Windows PC using vendor tools (seatools for seagate, lifeguard for western digital). Label the disks by slot as you remove them, so you can preserve the current ordering.
I've had the NAS powered down for a while since it was obvious it wasn't progressing towards anything. I was running the original firmware (EDIT: I'm not sure what the original version was) that was on the device before I attempted updating to 4.2.31. The system itself had told me that Disk 1 had died but the others were in good condition. Is the fact that Disk 1 had died causing an issue with the firmware taking?
The drives are Seagate so I'll grab their tool and check them out. I have a replacement drive for Disk 1 waiting to be used, but I assume I need to get the NAS back into working operation first before I can hot swap it out.
I greatly appreciate your help with this issue.
It possibly is related to the disk 1 failure (normally the system will boot off the first disk).
Try powering down the system, removing disk 1, and powering up again.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
