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Forum Discussion
Solved
ReadyNAS Ultra 4 Plus Stuck at "Booting..."
I had recently updated the firmware to the last available as I wanted to make sure I was up-to-date before I replaced a dead drive. The firmware update appeared to take and booted normally. A few day...
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
Are you running 4.2.31?
You should power down the NAS and test the disks in a Windows PC using vendor tools (seatools for seagate, lifeguard for western digital). Label the disks by slot as you remove them, so you can preserve the current ordering.
I've had the NAS powered down for a while since it was obvious it wasn't progressing towards anything. I was running the original firmware (EDIT: I'm not sure what the original version was) that was on the device before I attempted updating to 4.2.31. The system itself had told me that Disk 1 had died but the others were in good condition. Is the fact that Disk 1 had died causing an issue with the firmware taking?
The drives are Seagate so I'll grab their tool and check them out. I have a replacement drive for Disk 1 waiting to be used, but I assume I need to get the NAS back into working operation first before I can hot swap it out.
I greatly appreciate your help with this issue.
It possibly is related to the disk 1 failure (normally the system will boot off the first disk).
Try powering down the system, removing disk 1, and powering up again.
For some reason my last post disappeared, so here's a summary.
I booted with Disk 1 removed and was able to get a report on the display of my assigned IP from the router 192.168.1.10 and "UPS connected".
I ran a scan and Fix All with Santools against Disk 1 and after a couple hours later, it came back with a PASS for the disk.
Gracefully powering off the system at his point didn't seem to be available as pressing the power button did not bring up a prompt nor did pressing it multiple times trigger the power down sequence. So I had to long press to perform a hard shutdown.
I replaced Disk 1 and the system booted to show the IP address and "UPS connected" message again and appears to no longer be getting stuck at "Booting...", but I'm still unable to access the web interface, although I am able to get a ping response the device.
I'd have hot-inserted disk 1 with the NAS running.
Are you able to access the shares with Windows Explorer?
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