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Forum Discussion
MetaMythril
Dec 29, 2017Aspirant
ReadyNAS Ultra 4 Plus Stuck at "Booting..."
I had recently updated the firmware to the last available as I wanted to make sure I was up-to-date before I replaced a dead drive. The firmware update appeared to take and booted normally. A few day...
- Dec 30, 2017
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
StephenB
Dec 30, 2017Guru - Experienced User
It possibly is related to the disk 1 failure (normally the system will boot off the first disk).
Try powering down the system, removing disk 1, and powering up again.
MetaMythril
Dec 30, 2017Aspirant
For some reason my last post disappeared, so here's a summary.
I booted with Disk 1 removed and was able to get a report on the display of my assigned IP from the router 192.168.1.10 and "UPS connected".
I ran a scan and Fix All with Santools against Disk 1 and after a couple hours later, it came back with a PASS for the disk.
Gracefully powering off the system at his point didn't seem to be available as pressing the power button did not bring up a prompt nor did pressing it multiple times trigger the power down sequence. So I had to long press to perform a hard shutdown.
I replaced Disk 1 and the system booted to show the IP address and "UPS connected" message again and appears to no longer be getting stuck at "Booting...", but I'm still unable to access the web interface, although I am able to get a ping response the device.
- StephenBDec 30, 2017Guru - Experienced User
I'd have hot-inserted disk 1 with the NAS running.
Are you able to access the shares with Windows Explorer?
- MetaMythrilDec 30, 2017Aspirant
For some reason I'm having trouble seeing my posts stick after posting. I've lost count of my number of attempts.
I downloaded RAIDar 6.3 and it apparently sees the NAS and reports the following.
Model: ReadyNAS Ultra 4 Plus
Name: (Shows the name I had given the device)
Status: Healthy
Firmware: 4.2.31
IP Address: 192.168.1.10 (Shows the device MAC address)
Drives: (Shows 4 drive icons with green checkmarks)
Clicking on "Admin Page" opens my browser to the admin page, but again, the browser just reports that the connection was refused.
Clicking on "Browse" makes my computer go busy for a second, but then just opens up my Documents folder instead of, I presume, the actual device share.
Clicking on "Locate" displays a message box that says "The LEDs of the selected NAS device are now blinking.", but no changes to the display or other lights are apparant.
In all cases, I haven't been able to access the windows shares. Could the OS-Reinstall I performed before have nixed those shares that had been created on the NAS?
- StephenBDec 30, 2017Guru - Experienced User
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
- MetaMythrilDec 30, 2017Aspirant
I'm unable to access the shares.
EDIT: Ok, I have no idea why my larger post would say "posted successfully" but never show up, but this short post did... ugh.
- MetaMythrilDec 30, 2017Aspirant
Ok, going to try and keep my posts a bit more brief and see if I can continue to post.
I downloaded RAIDar 6.3 and it apparently sees the NAS and reported that the system was healthy and running firmware 4.2.31
I'm still unable to access shares or the web interface.
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