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Forum Discussion
MetaMythril
Dec 30, 2017Aspirant
ReadyNAS Ultra 4 Plus Stuck at "Booting..."
I had recently updated the firmware to the last available as I wanted to make sure I was up-to-date before I replaced a dead drive. The firmware update appeared to take and booted normally. A few day...
- Dec 31, 2017
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
MetaMythril
Dec 31, 2017Aspirant
For some reason I'm having trouble seeing my posts stick after posting. I've lost count of my number of attempts.
I downloaded RAIDar 6.3 and it apparently sees the NAS and reports the following.
Model: ReadyNAS Ultra 4 Plus
Name: (Shows the name I had given the device)
Status: Healthy
Firmware: 4.2.31
IP Address: 192.168.1.10 (Shows the device MAC address)
Drives: (Shows 4 drive icons with green checkmarks)
Clicking on "Admin Page" opens my browser to the admin page, but again, the browser just reports that the connection was refused.
Clicking on "Browse" makes my computer go busy for a second, but then just opens up my Documents folder instead of, I presume, the actual device share.
Clicking on "Locate" displays a message box that says "The LEDs of the selected NAS device are now blinking.", but no changes to the display or other lights are apparant.
In all cases, I haven't been able to access the windows shares. Could the OS-Reinstall I performed before have nixed those shares that had been created on the NAS?
StephenB
Dec 31, 2017Guru - Experienced User
What happens if you enter http://192.168.1.10/admin in your browser address bar?
Also, what happens if you enter \\192.168.1.10 into Windows File Explorer?
It might be worth powering down again, removing disk 1, and seeing if the system boots normally.
- MetaMythrilDec 31, 2017Aspirant
Ok, booted again with just Disks 2, 3, and 4 in and lo and behold, it actually booted up completely this time. Not sure what made it move past because I had gotten the similar behavior where it just showed the IP address and UPS connected status with no access to the system, but this time it actualy made it to showing the product name and showing "C:\ unprotected".
At which point I was able to successfully access the system and saw that I have now lost Disk 3. I put Disk 1 back in and it performed a check and passed. It is now performing a resync using the remaining available drives. I think I may be safe in that I have enough free space that losing the second drive may have no impact, but once Disk 1 is resynced I'll be pulling Disk 3 to do a scan and Fix All like I did for Disk 1 and see if it can be salvaged temporarily.
If Disk 3 survives, I'll insert my new replacement drive into Disk 1 since it was the first to go and I'll be promptly ordering another drive to replace Disk 3.
Thanks so much for your help! If you have any further advice for me at current state I would be happy to hear it.
- StephenBDec 31, 2017Guru - Experienced User
If the resync is proceeding with RAID-5, disk 3 must be still alive (though it might be failing). Of course RAID-6 (dual redundancy) can survive two failed disks.
Let us know if the resync works.
- MetaMythrilDec 31, 2017Aspirant
The system was reporting Disk 3 as dead, but when resyncing of Disk 1 completed it showed back up as OK.
The system is in X-RAID2 (so I think that's RAID-5), but so far the volume appears to be intact.
After Disk 1 finished resyncing, I removed Disk 3 to run a scan and Fix All on it with Seatools and it's now at 80% resyncing Disk 3. Once that is finished I have a fresh new drive that I will replace Disk 1 with since it was the first to fail. Once I can confirm that the new drive is functioning, I'll be ordering a replacement for Disk 3 as well. I'll probably be ordering replacements for Disks 2 and 4 also, since all the drives were bought around the same time and it seems they are all starting to fail somewhat, even if it just seems to be bad sectors cropping up, at least this will buy me a little more time.
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